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Pokemon Go, one of the most popular augmented reality games which has been developed by Niantic is currently facing an outage at many locations.
So, if you are trying access Pokemon Go and it is not working for you, fret not, as you are not alone. For many users Pokemon Go has been struck in the loading screen. Have a look at a few players complains which confirms the same.
the new update does not let me open Pokemon Go, it keeps loading and stops working and the Ex passes will be lost
— Juan Diego Osorio P. (@djalans) December 18, 2019
@NianticHelp Pokemon Go updated first thing for me this morning. Since then I have not been able to open the app. It just hangs on the loading screen. Will there be a fix soon? I would hate to have my catch and stop visit streaks broken because of this.
— James Lynch (@HeroJamesLynch) December 18, 2019
my app store is not working and pokemon go is not working. great
— ❄️☃️The Winter Soldier☃️❄️ (@sebstansbf) December 18, 2019
Hello Niantic, I updated my app today, but now it doesn't work anymore, what do I have to do?
thank you@NianticHelp @PokemonGoApp #bug #pokemonGoBrasil #PokemonGO #pokemon
— guilherme araujo (@palito_araujo) December 18, 2019
An outage tracking website, Down Detector also shows the report of outage in some locations. Have a look at Down Detector outage map & report down below.
Pokemon outage time :
It is having issues since 15:15 pm PST.
Also, Read
So far there is no official statement from Niantic officials but we certainly hope the issue will be resolved soon.
Rest assured, we are keeping a close watch on the current outage & situation. Whenever any update will arrive regarding this issue, we will update the column.
Let us know in comments, if you are facing a similar issue.
Update – 1
Niantic has made an official statement on their blog which reads the following:
Devices on Android 5 or Android 6 Are Unable to Load the Game
Issue Description: Devices on Android 5 or Android 6 are unable to start the app beyond the loading screen.Issue Status: InvestigatingLast Updated: December 18th
Update 2
The game is stuck at loading screen even for some users with Android Oreo or Android Pie based devices after the forced update which added Pokemon Go Buddy Adventure feature to the game.
Update 3
A new update for the game is rolling out in batches which has fixed login issues with Android 5 & 6.01. This information has been retrieved from PoGo forum, The SilphRoad.
I cant get past the new loading screen still…8 hours now. Victoria, Australia
2 hours still waiting
21 hours since the forced update on yesterday.
It seems all streaks will be broken in 10 hours…
Yes mine is stuck on the loading screen also.
Still stuck on loading screen also
I updated polemon go yesterday and it keeps sticking on the loading screen. Please hurry up and fix this as my son will be upset if he can’t play the game
This totally killed my already crappy week. Bye bye streaks. Thanks for nothing, niantic.
Also stuck on the loading screen.
Stuck on loading screen
Mine too, I cant get pass to the loading screen.
Manila,Philippines
Still just a loading screen…
Bloomsburg,PA
I am also stuck on the loading screen but my sons works fine
Still stuck on the loading screen for 20 hours. Corvallis, Oregon, USA.
I try to open the app and it shuts down completely. I don’t even get to the loading screen.
Over a day now stuck on loading screen
Can get into the game but cannot play or do anything with my buddy goes to black screen and freezes
Nz
Although cumbersome, if I am stuck on the loading screen, I tried deleting the app and downloading it again. It has worked twice for me do far.
Stuck on loading screen i live in wilmington delaware…
1/3 accounts in my house in Florida stuck. The other 2 work fine.
Me and my mother are in the same situation.
Braga, Portugal.
I’m stuck on loading screen , 2nd day now.. kalkaska michigan… please fix
Stuck on loading screen as well. Started right after the update. Very upsetting…
This is ridiculous i haven’t been able to play at all yesterday and im pretty sure i lost my 7 day streak. It was also fun watching everyone raid Virizion without me
Stuck on loading screen still!! Uggg I’m in Detroit MI
I have been stuck on the loading screen for about 12 hours. I am glad to know i am no alone with this issue though…
Three accounts in my house (Leeds Uk) are ok but my account on my phone stuck on startup c
Screan
It still gets stuck on the sledding Snorlax, and I’ve been uninstalling and reinstalling the game all day and night since yesterday at 1pm.
Tulsa, OK
i am stuck on loading screen i live in Oklahoma
In Arvada Colorado
I did the update on Monday and every day since then Pokemon go will not go past the load screen. Causing me to lose my day streaks, research day streak and missing catches that are only release for a short time. Im a daily player have been since the day it started. Never had this problem until now. Please get this fix quickly
Arvada Colorado down for 24 hours
Stuck on loading screen also.
I have brought up the loading screen and it freezes at this point. I have an Android 6.
I have uninstalled and reinstalled twice and it still freezes. I have not been able to get on
since my new start up screen changed to the snow snorlax….
I cant do this please come up with another update… been stuck on loading screen since 12/18/19 when it was updating for the new buddy stuff… I love this game but this is insane….
Maybe time to roll back this update if it was not tested properly. How did this pass UAT?
Did the update and has been stuck on loading screen for 2 days. Wou appreciate a fix asap
New update only works with Android 7 and up that are ARCore compatible. As well as Apple ARKit compatible phones. If the game won’t load, you probably need a new phone unless Niantic gives us a patch or update.
I wonder if the niantic morons ever heard of “testing” their crap before it screws everybody up??
Stuck on loading screen for about the last hour in Seattle, WA
Me too. Works fine on one phone but not the older one (G5S Plus)
New buddy update freezes on startup. The reasons seems to be the old android version 6.0 or lower. No update for old phones this is outrageous. Are they going to get buy with this? Android 6.0 is not that old. Ehhh… well okay it is. But still, come on Niantic help all the players continue playing…
Same same. Frozen on loading screen. Missed my ex-raid. Please fix it soon
Me and my wife are stuck on the loading screen too. I hope this gets fixed soon
does any android phone work? or are they all stuck on the loading page.
My S8 works along with my Honor7x. Both are 9.0
Stuck on update also
We are still stuck on loading screen. It’s been over 12 hours since we last updated.
Still many of us can not get passed the loading screen after the new update. This is not fair for us while everyone else is getting to enjoy the new update. I hope we will get something for our trouble for having to wait and deal with this.
I agree with you. It’s been 2 days and I still can’t log in past the loading screen…
Full 24 hours and still can’t open pokemon go. First time in a year that I haven’t played. Any way to remove last update?
Over 24 hours and still down. I hope it’s fixed before I lose my exraid passes…
Same loading screen issue since update, Sebastian Florida
Please update asap-Winter College break!
Yesterday morning I was playing for a short time then once my phone told me the update it stoped working and i use a Samsung.
Just updated the game again hoping for it to work and again I am having the same problem. Really, REALLY pissed.
Been locked out of game for more than 24 hours…wish I could uninstall update
I am stuck on loading screen too but a friend if mine in the same house is playing…when will this be fixed
Ugg. Hour ago loaded the new update. Still locked on the load screen. Very very frustrating. This is the longest i havent played. Missing out on so many new pokemon to catch. New things to do with my buddy and not answer as to why so many people are locked out. Uggg. Please get this fixed before the events are done and there no chance of getting new pokemon. Sigh. Very saddening.
i am on android 6 i could not get in…go on your settings on your phone, searching pokemon go and clicking force stop and then clear cache (Usually found on storage) then restart your phone and check on the play store if you can do an update. If not try load the game again and see if it prompts you? i am now back in and working. 🙂
All four of us in our house are unable to get beyond the loading screen. Has been this way now for 24 hours. We have android 6.0.1. Galaxy J7 Sky Pro.
tried to do what Tracey said to do but it did not work for me or anyone in our house.
After new update 20191219 ≈ 11:45, stuck on loading screen. Don’t open.
Device: Cat – Android 5.1.
Dear programmers, please, fix it. I changing gifts with my friends everyday.
Happening to me as well ,and for me the account works on other devices ,hopefully this can help somebody play
I also have android 6.0.1. Galaxy J7 Sky Pro. Updated game earlier today. Can’t get game to load, it gets stuck on the loading screen and eventually goes to a blank screen When are you doing this issue? I am level 39, will I ever get to level 40?
Florida here , same complaint. Cant load game its stuck on the load screen since update.
Have Android 5.1.1 I have been locked out of the game for two plus days now. When will there be an update for our phones.
Lets all just take a moment to agree this buddy system was a mistake.
Agree
NSW Australia here, haven’t been able to log in for well over 24 hours. Very frustrating
My android version 5 hasn’t been able to get pass through the loading screen after update last sunday. and until today i keep trying uninstall and reinstall. nothing works. niantic, please get it fix.
thank you it is working again👍
It’s been a couple of days since I updated and still can’t get beyond the loading screen. I still enjoy playing it even after a couple of years when it started and don’t want to have to look for something else to replace it.
It says it was fixed. But i still cant get oast the loading screen!!! 😭😠😭😠😭
Some people recommended to reinstall the game
20191220 1540 – I uninstalled the programm. And after this – reboot. And installed again from Google Play.
And the programm started !
This solution has helped for me.
Cat. Android 5.1. Europe region, Lithuania.
The update won’t even update??! I uninstalled and now the Pokemon Go app won’t even download.. it just keeps saying “waiting for download”… it’s been going on for like over 2 days.
Friend of mine is having similar issues for more than a month now,
And niantic doesn’t want to reply to any messages, and none of these updates actually help her out.
I have had this stuck on the loading screen for well over a month. I have an iPhone 8 which is more than compatible. And I have tried every step, even temporary removing the Google account and re-adding it and it still hasn’t fixed the issue. I was on level 39 close to 40 and this happens!!