Epic Games is one of the leading giants in the PC gaming industry that holds the intellectual rights of various exclusive PC games like Fortnite along with several other renowned IPs that give it an edge in the gaming market. It offers various services to its player base like achievements, voice chat, cross-platform support, and account services to various other platforms like PlayStation, Xbox, Switch, Google, Facebook, Apple, etc. However, users often run into issues from time to time when using Epic Games launcher like purchase issues, or game issues, which raises the question- Does Epic Games provide a customer service phone number for raising a complaint in the US? Continue reading the article to know more.
Benefits of using Epic Games?
Epic Games has a multitude of features to offer to players like technical support when the game is having issues, launcher issues, two-factor authentication, and the ability to upgrade a console or platform account to a full Epic Games account. These benefits alone drive players to use Epic Games and for the most part, it provides satisfactory service.
The company also holds special offers where users can claim free games as part of the giveaway and it varies depending on the offer. In 2020, they even offered GTA 5 for free that millions of gamers downloaded, which even halted the servers for 8 hours. Another advantage Epic Games has compared to Steam is the exclusivity of certain games that can only be bought through their platform like Final Fantasy 7 Remake, Kena: Bridge of Spirits, Fortnite, Ghost Recon Breakpoint, etc.
List of issues that Epic Games provide Technical support for.
Many of us often encounter issues in Epic Games from time to time that simply ruins the overall experience. Thankfully, the Epic Games technical support offers assistance with error codes, issues with the launcher, purchasing, downloading or installing games as well as features like cloud saves, etc.
Does Epic Games Customer Service has a phone number?
If you live in the US and wish to connect to Epic Games customer service through a phone number, sadly Epic Games don’t have a customer service phone number and they can only be reached through email, which we’ve mentioned below. You can reach out to Epic Games technical support directly via this mail address-help@epicgames.com if you have any queries about the game or having issues with your account.
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