What is going on Gamers, so about 9-10 months ago Roblox announced something which the community isn’t liking very much.
They proposed and brought a new ToU ( Term of Use) under which they mentioned different types of offenses made by the player and proposed different levels of bans depending on the severity of the offense.
Firstly I would like to share with you a section of the ToU before the ban wave and help you know how much they have been serious in the last few months regarding the exploitation of the game and making the environment peaceful and enjoyable for its regular players and fan base.
Part B of section 3:- Accounts states,
Suspension/Termination. If you violate any provision of these Terms, your permission to use the Service will terminate automatically. In addition, we may, in our sole discretion, (a) suspend or terminate your Account and/or your access to the Service, or (b) remove any of your Content Services, at any time, without notice for any reason. We will have no liability whatsoever as a result of any suspension or termination of your access to or use of the Service. If you are under 18, your parent/guardian may request the termination of your account by contacting customer service at https://www.roblox.com/support.
After seeing this section one may not think it to be of much concern.
The New Guidelines:
But recently they update their ToU and amended it which made it so much strict and rigid that it went ripples through out the community.
The Ban was mainly classified and divided into 5 levels depending on the severity of the offense.
WARNING:- A user can get back into their account right away if they agree to the ToU. This level is sometimes used to provide users with feedback about their creations and warn them if felt suspicious.
1-day ban:- Your account is suspended for 24 hours from the initiation of moderation.
3-day ban:- Your account is suspended for 72 hours from the initiation of moderation.
7-day ban:- Your account is suspended for a whole week or 168 hours from the initiation of moderation.
Permanent ban:- Under this your severity is beyond forgiveness and your account is permanently deleted
Some of the offenses which could easily land you in trouble are mentioned on their website, some of those are:
Inappropriate Behaviour Messages
Real-life Concern Messages
And many more that are against the new ToU.
But after reviewing the intensity of tremors in the community they came forward and addressed the topic to the players and assured them if they are not indulged in Malicious activities they are the least affected people. They also stated that though they use an AI system to recognize text, photos, audio to tag them as an offense under their ToU, a dedicated team of over 400 employees or moderators thoroughly check the degree of offense and only then take the action.
So on various social media platforms like Twitter and Reddit, players have been complaining that their account is banned, or has been moderated by the mods, but all the allegations may or may not be true as after assessing the current flow of the heat, it only seems that the players appearing on social media may be indulged in some malicious activities that are a breach of the ToU and have been moderated. As stated by the company that Bans only initiate after thorough human assessment and if they are baned then there would be a reason for the action.
People need to learn and carefully read the ToU as they are way more strict now and even a T-shirt can leave you moderated, currently, these are just mere speculations that the Ban Wave has arrived as it is just speculation by the top community influencers and there is no official announcement made as of now.
But even if we assume there is a Ban Wave then only those need to worry about who is engaged in malicious activities.
At last, I would just say that or say Request you all to not spread rumors based on illogical facts and myths. please try to understand the matter yourself and then form and opinions.
To Appeal Moderation:
For people thinking that what if my account is banned mistakenly or moderated, well in that case, the company has made a special provision through which if any player thinks that his/her account has been moderated under doubtful conditions then they can file an appeal. The mentioned points are as follows.
Contact the Appeals team using the support form. Make sure to include your;
A brief statement regarding the reason for your appeal
There are some restrictions when submitting an appeal:
An appeal must be submitted within 30 days of the moderation action affecting the account.
Once a moderation has been reviewed, it cannot be reviewed again. Duplicate appeals for the same moderation action on an account will not be reviewed.
To protect our players’ privacy, only the owner of an account may send an appeal.
Make sure you are contacting Appeals from a valid email address for the account you are appealing.
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