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Home Gaming

Remnant 2 LowLevelFatalError (DXGI_ERROR_DEVICE_HUNG) Troubling Players: Is There Any Fix Yet?

by Abhijnan Sengupta
July 25, 2023
in Games, Gaming, PC
Remnant 2 LowLevelFatalError

After much anticipation, the long-awaited Remnant 2 is finally releasing, and it’s already quite popular. The game is officially scheduled for release on July 25, 2023, for Windows, PS5, and Xbox Series X/S. However, if you’ve already gotten your hands on the game, then you may have been surprised by how buggy it is at times. Different issues are being reported in the game every single day, and the LowLevelFatalError is one of them. Of all the recurring bugs and errors, this one has been at the center of discussion for quite a while. If you’re facing the LowLevelFatalError (DXGI_ERROR_DEVICE_HUNG) issue in Remnant 2 as well, we’re here to help. Continue reading this article to find out if this error is fixable and what you need to do to solve the problem.

It’s surprising how the game has been choppy on the PC platform. As soon as the errors started getting reported, fans pointed out how the situation was similar during Remnant: From the Ashes. However, this time, the developers have been proactive, acknowledging the issue and even sharing a few workarounds. If you’re on the game’s official Discord server, you probably already know what you have to do to solve this problem. If not, here we’ve listed all those fixes, along with a few more for the LowLevelFatalError. So, without taking more time, let’s get into it.

Remnant 2 LowLevelFatalError (DXGI_ERROR_DEVICE_HUNG) Issue: How to Fix?

Remnant 2 LowLevelFatalError

If you’re looking for the fixes for this issue, refer to the list given below and try them out to see which workaround works for you!

Restart PC

Basic troubleshooting must be done before heading for the complex workarounds. So, if you are encountering the Lowlevelfatalerror while launching Remnant 2, consider restarting your PC. After this, launch the game, and check whether the issue persists.

Verify game files

Next, you need to check for corrupt or missing game files and replace them. Follow the instructions to do this on your PC –

  • Open Steam and go to your Library.
  • Locate Remnant 2 from the list of installed games and right-click on it.
  • From the drop-down menu, click on Properties and then select Local Files.
  • Here, choose the “Verify integrity of game files” option and wait for the process to complete.
  • Steam will run a check on the game files accordingly and replace all the corrupt or missing files. Run the game once the process is over, and see if it fixes the issue.

Run the game as administrator

  • Go to your File Explorer, and locate the .exe file of Remnant 2.
  • Once found, right-click on it and click on Properties.
  • Now, go to the Compatibility tab.
  • Locate the “Run this program as an administrator” option and enable it by ticking the corresponding checkbox.
  • Choose Apply, and then click on OK to apply the changes.

Run the game in compatibility mode for Windows 8

Apparently, you can run Remnant 2 in compatibility mode for Windows 8 to fix the LowLevelFatalError (DXGI_ERROR_DEVICE_HUNG) issue. For this –

  • Follow the first 3 steps mentioned in the workaround above to visit the compatibility tab of Remnant 2.
  • Find and enable the option that says “Run this program in compatibility mode” by marking the corresponding checkbox.
  • Next, select Windows 8 from the drop-down menu.
  • Select Apply and then click on OK to save your changes.

Update GPU drivers

You can also update your graphics drivers for solving this error.

  • Open the Quick Link Menu by pressing the Windows + X keys together.
  • Select Device Manager, and then select Display Adapters.
  • Locate the dedicated GPU (that you’re currently using) from the list, and right-click on it.
  • From the drop-down menu, click on Update Driver.
  • Now, select the “Search automatically for drivers” option, and wait for the process to complete.

Additionally, you can also update the GPU drivers from the official website of your GPU manufacturer or from the official support software. Pick whatever you think is the best option for you!

Disable e-cores on Intel 12th/13th generation

You can try disabling the e-cores on your processor to fix the issue. For this, you’ll need to access the Intel BIOS. Here’s how to do it –

  • Power on your PC, and right before the operating system boots, press F2 or the default key to open the BIOS menu.
  • Navigate to the Power, Performance, and Cooling tab and click on Performance Settings.
  • Locate the Processor option near the bottom of your screen and click on it.
  • Next, simply change the value of Active Efficient Cores to 0, and press F10 to save your changes.

Note: Remember that if your PC faces issues after you disable the e-cores, you can reset it again. Simply follow the first two steps of this workaround to open the BIOS menu. Then, hit F9 to set the settings to Default, and hit F10 to save it.

Disable GPU overclocking

You can fix the Remnant 2 LowLevelFatalError by disabling overclocking on your GPU.

For NVIDIA

  • Open the NVIDIA Control Panel and navigate to Manage 3D Settings.
  • Locate Global Settings and go to the “Performance” option.
  • Click on the Power Management Mode and then select the Optimal Power option. This would disable overclocking on your NVIDIA GPU.

For AMD Radeon

  • Open the AMD Radeon Software and go to the Performance tab.
  • Locate the tab that says Tuning and find the Tuning Control option. You can find it at the bottom of your screen.
  • Set it to Default, and that should disable overclocking on your GPU.

Disable Steam FPS Counter

The developers have also suggested disabling any in-game overlay, including Steam’s FPS counter, to fix the issue. Here’s how to do so:

  • Open Steam and click on the option that reads Steam. You’ll find this at the top left corner of your screen.
  • Go to Settings, and select the In-Game option.
  • Here, uncheck the “Enable the Steam Overlay while in-game” option, and also set the In-Game FPS Counter settings to Off.
  • Then head out, and go to your Library.
  • Locate Remnant 2 from the list of installed games, and right-click on it.
  • Click on Properties and then select General.
  • Here, uncheck the “Enable the Steam Overlay while in-game” option, and you’re good to go.

Update Microsoft Visual C++ Redistributable files

You can also try to solve this issue by heading to the official Microsoft website and downloading the latest Visual C++ files. Download and install the latest files, and see if it fixes the problem.

Update BIOS

ma3n_vip on Steam has stated that updating the BIOS of their system to the latest version fixed the issue for them. So, you can try this method as well.

That said, these are some of the workarounds that you can try to fix the Remnant 2 LowLevelFatalError (DXGI_ERROR_DEVICE_HUNG) issue. If the issue persists, consider reinstalling the game. Hopefully, you’ll find this guide helpful. Stay tuned to DigiStatement for more such gaming-related content and guides!

Tags: LowLevelFatalErrorRemnant 2Remnant 2 errorsRemnant 2 fixes
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