[Official update] PUBG down on Xbox, Xbox One & not working – Failure to get token error

PUBG, one of the most popular battle royale games which has been developed by PUBG Corporation is currently facing an outage at many locations.

Many players are getting an error failure to get token on Xbox One. This issue currently seems to be limited to Xbox users. Have a look at a few complaints from users on Twitter.

@XboxSupport any idea of when the Pubg “failure to get token from xbox” error will be fixed?

— Andrew foster (@iiiifoster) January 24, 2020

Is @PUBG down on Xbox ? #pubg #xbox

— Matt simpson (@Mattsim52679577) January 24, 2020

@PUBG Pubg xbox not working. Failed to get token from xbox?? Whats happening

— Jamie Carter (@jamiestyles101) January 24, 2020

Also, an outage detector website, Down Detector confirms the outage at many locations. It seems like PUBG is currently having technical issues on Xbox. Check the current outage map down below.

Any official word on the matter? No, not yet. We’re not able to obtain a word from the official service channels or their social media handles.

Rest assured, we’re keeping a close eye on all related developments, and will update the story with relevant info as and when we come across any. So in case, you’re encountering the issues discussed here, stay tuned for updates.

Let us know in the comments if you are also facing a similar issue.

---

Update 1

An official update has arrived from PUBG & Xbox team, which can be read below.

We’ve received word that some of you might be having trouble signing in to PUBG and Dauntless on Xbox One. Our teams are actively looking into the issue.

Note: Time mentioned in IST (Indian Standard Time) & it is January 25 here.

For USA

PST : 15:00 ( January 24)

---

Update 2

The issue has been resolved now.