Original Post(April 29): If you are facing an issue with Optimum Internet, do not worry as you are not alone. Many Optimum Internet users are also facing a similar problem.
A quick look at social networking sites confirms that Optimum is indeed going through some glitch & server issues. Have a look at some comments down below.
@HesGotNext @Niko_SSBU currently 3rd internet outage for Optimum this week can we get a pogchamp for monopoly cable companies
@kelmariecc @optimum @OptimumHelp another outage in 11229?…why are there always so many outages?
@MrNiteOut The worst internet service. Once again a complete fail. 10 years dealing with the most horrible internet service company. Why pay for internet service that doesn’t work?! @optimum @OptimumHelp #Cable #optimum #internet #COVID #DOE #horribleservice #help #NYC
An outage tracking website, Down Detector also shows the report of outage in some locations. Have a look at Down Detector outage map & report down below.
So far, there is no official response from the company representatives. We certainly hope that the issue will be resolved quickly.
UPDATE: April 30
Optimum users are again having issues with the Internet and cable. Check out the tweets by netizens;
@Feebornready Wait, are the Xbox servers down or just optimum? Cause I got FIOS
@Jo_GotGame Is there an Optimum outage in Flatbush right now?
@Mr_Miyagi_42 Anyone else been having intermittent issues with your optimum internet connection in Brooklyn, NY for the past few days!?!?
@danhopk No internet. Replace router. No internet. On hold for an hour. Call cancelled. What gives @optimum @OptimumHelp ?
Still, there is no official update about any outage.
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