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Home Gaming

How to fix Elden Ring Failed To Acquire Parental Control Information Error

by Neerav Panchu
May 1, 2022
in PC
How to fix Elden Ring Failed To Acquire Parental Control Information Error

Elden Ring is the Latest FromSoftware RPG release that also has an open world, improved graphics, and hugely different combat to the other games in the FromSoftware lineup. It is also an online game meaning it has been encouraging collaboration from players across the world in joining in to defeat some of the hardest bosses in the game. It is also possible to play the game alone in single-player mode but it will be easier for players if there were other players around to help them with some of the harder bosses in the game. In this article, we will take a look at how to fix Elden Ring Failed To Acquire Parental Control Information Error.

Since it is a multiplayer game, it comes associated with various errors and glitches that make it difficult for players affected by these errors to enjoy the game. One such error that has been affecting PC players is the Failed To Acquire Parental Control Information Error with players being unable to play the game for hours after this error. In this article, we will look at exactly how to fix it in case you encounter this error to make sure you are back in the game as soon as possible.

How to fix Elden Ring Failed To Acquire Parental Control Information Error

How to fix Failed To Acquire Parental Control Information Error?

While there are no dedicated fixes to this error, there are workarounds to make sure this error does not happen again. Some of these methods will be discussed below-

1) Accepting the online agreement once again

There have been reports that accepting the online agreement a second time from their website may help make the error disappear and this is possible as the error is usually when the players’ account is unable to effectively sync data with the game server.

2) Chane DNS settings

It is also reported that changing the DNS settings of the system may cause the error to disappear. In order to change the DNS of the system, follow the steps below;

  1. Go to Network & Internet in the settings menu.
  2. Click on Properties against the currently used network.
  3. Now click on Internet Protocol Version 4 (TCP/IPv4), 
  4. There will be a DNS section here.
  5. In the Prefered DNS Server type 1.1.1.1 & in the Alternate DNS Server type 1.0.0.1.
  6. Click OK and close all tabs.

Once these steps are done, restart the game and the error should have disappeared.

If you found this article helpful, please consider visiting DigiStatement for more such fixes, game news, and information about the latest and most popular games on the market.

Tags: Elden RingguidesPC
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