Many PS4 users are getting troubled by the unusual error, Error Code NP-31730-4 on their consoles. The system throws this error when you are signed out of your PSN account in PS4 and are unable to sign back in again. If you are also encountering the PS4 Error Code NP-31730-4 and are unable to sign in to your PSN account, then you are at the absolute right place as we have shared the full process, following which you can completely resolve this issue. Continue reading this article till the end to know several workarounds that you can try to resolve this error.
Fix: PS4 Error Code NP-31730-4
To fix the Error Code NP-31730-4 in your PS4, you have to try different methods. Here is the list of all the methods that you must give a try:
Change your password: If you have lost your password, and thus facing this error code, then you must reset it by selecting the “Forgot your Password?” option while logging into your PSN Account. For that, you have to press the appropriate key mentioned (probably the Triangle key on the controller). After you select this option, you will be receiving a verification mail on your email id from which you can change the password.
Change DNS Settings: If the above-mentioned method has not helped you out, you should try changing the DNS server settings. To change DNS settings, follow these steps:
Open Settings from the main menu
Select Set Up Internet Connection
Now, choose WiFi or LAN Cable, whichever medium you use for connecting your console to the internet.
Now, in the IP Address Settings, choose Automatic, in DHCP Host Name, choose Do not Specify, in DNS Settings option, choose Manual.
Now, set the Primary DNS to 188.8.131.52 and the Alternative DNS to 184.108.40.206, else, you can also set the Primary DNS to 220.127.116.11 and Alternative DNS to 18.104.22.168.
After setting the DNS manually, select Next.
Now, for MTU Settings, choose Automatic, and for Proxy Server, choose Do not Use.
For the final step, select the “Test Internet Connection” option to check your internet connectivity. If the network speed is good and stable, you must try signing into your account again.
So, this was everything about fixing the PS4 Error Code NP-31730-4 and unable to sign-in issue. If you found this article helpful, make sure to share it with your friends.
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