Final Fantasy VII Rebirth is immersive and can keep you hooked for hours. Well, despite its recent debut on PC, many players have decided to jump into the immersion using a controller. The problem is that some of these unfortunate players are running into an issue where their controllers do not work or keep disconnecting! So, let’s see if there is a way to fix this.
For many, the PS5 controller keeps disconnecting while playing Final Fantasy VII Rebirth on their PCs, regardless of whether it’s connected via cable or wirelessly. However, the issue seems specific to this game, as the controller works fine for extended play sessions in other games without any problems. So, if you too are encountering this issue, consider reading this guide for workarounds to fix it.
Final Fantasy VII (FFVII) Rebirth (PC) Controller Not Working/Disconnecting Issue: Is there any fix yet
As of now, there isn’t any official acknowledgment or a solution for the issue. But like always, the community has come in the clutch, with many affected players suggesting fixes that worked for them. We have explained all these potential fixes down below for you to try out.
Basic checks
Try restarting your PC and then checking for any pending Windows updates. If you’re using a PS5 controller, ensure a wired connection if you want the haptic feedback to work properly. Also, go to the in-game options menu to check if the controller is fully recognized—if the option is greyed out, it means it’s not functioning correctly. If so, you can try manually restarting the Bluetooth and Device Service. To do this, open Services by pressing Windows + R, typing “services.msc”, and hitting Enter. Scroll down and find Bluetooth Support Service, double-click it, and set it to Automatic. Now, select Disable. After this, enable it again. Do the same for Device Association Service and Plug and Play to ensure Windows is correctly managing connected devices.
Check Controller’s Battery and USB Cable
Make sure your PS5 controller is fully charged, as low battery levels can cause frequent disconnections. If using a wired connection, try different USB cables to rule out cable issues. If using Bluetooth, test the controller by pairing it with a mobile device to verify if the issue is with the controller itself.
Firmware
PlayStation has a PC troubleshooting page and official software that allows you to test the controller and update its firmware. Try using a different USB cable to rule out connection issues. Updating the controller’s firmware might help resolve disconnection problems.
DS4
If you’re using DS4Windows, your controller may disconnect when pressing the Rectangle button due to a conflict between the game and DS4W. DS4Windows simulates Xbox input, but the game also detects DualSense input simultaneously if you haven’t hidden it using HiDHide. The best solution is to turn off DS4Windows while playing Final Fantasy VII Rebirth.
Steam Controller Support
Some players were able to fix the issue simply by turning off Steam controller support, restarting their PC, and then resetting the controller using the small button in the back. Additionally, they also downloaded PlayStation Accessories to check for firmware updates and ensure the controller was functioning properly. So, you can give this method a try.
Disable USB Selective Suspend
For this fix, go to Control Panel > Hardware and Sound > Power Options. Click on Change Plan Settings, then Change Advanced Power Settings. Expand USB Settings > USB Selective Suspend Setting, set it to Disabled, and apply the changes. This prevents Windows from turning off USB ports to save power, which can cause disconnects.
Modify USB Power Management in Device Manager
Open Device Manager by pressing Windows + R, typing devmgmt.msc, and hitting Enter. Expand Human Interface Devices, double-click on the USB Input Device, and go to the Power Management tab. Uncheck “Allow the computer to turn off this device to save power.” Repeat this for all USB Input Devices. Next, go to Universal Serial Bus Controllers, expand the list, and apply the same change to USB 3.10 eXtensible Host Controller and USB Root Hub (USB 3.0) if available. After this, launch the game to check whether the issue persists.
We hope that one of these workarounds helped you to fix the controller issues in Final Fantasy VII Rebirth. That is all for this guide but do stick around with DigiStatement for more gaming reads like this. Also, if you are experiencing half-baked textures in the game, click here to know if there is a fix for it.
