Blizzard Entertainment’s Diablo series is one of the most loved by fans across the world. Keeping the immense popularity in mind, Blizzard usually releases Diablo games on multiple gaming platforms for better reach. The latest game in the series, Diablo 4, is no different. It came out on June 5, 2023, and supports a number of platforms. This includes Microsoft Windows, PS4, PS5, Xbox One, and Xbox Series X/S. However, for players on PlayStation consoles, especially on the PS5, the experience hasn’t been smooth sailing. Players on PS5 are facing multiple errors in Diablo 4, of which one recurring error is error code 1703. If you’re facing the same problem, then consider reading until the end to find possible workarounds.
With the game being released recently, multiple errors and bugs have troubled Diablo 4 players. Similarly, error code 1703 is one such bug that PlayStation players have faced. This is a sign-in error, as you can tell from the error message. So, is there a fix for it? Let’s find out.
How to Fix Error Code 1703 in Diablo 4?
A number of factors can trigger the 1703 error in Diablo 4. This includes server issues at the end of the developers, connectivity problems, or even internal errors with your PS5. If you’re facing it, then try the following methods:
Restart your console
If you’re facing error code 1703, the easiest option is to restart your console and see if that works. Simply turn your PS5 off, wait for a few minutes, and then turn it back on. Next, launch the game and check if the error is fixed.
Check your connection
Chances are that the issue is due to a connectivity error. So, make sure to check whether your connection is stable and fast. If you’re on a poor network, then consider switching to a different one or using mobile data.
Check the Battle.net server status
If there is an issue with the Diablo 4 servers which is causing this error, you can find this information on the Battle.net support website. You can also check the official Twitter handle of Diablo for information on whether there’s an issue currently with the Diablo 4 servers.
Change your DNS
A number of fans have reported that changing their DNS has been the most efficient fix for troubleshooting error code 1703. The DNS (Domain Name System) is extremely crucial for online games, as it translates domain names into IP addresses. This helps your console connect to the game servers seamlessly. An erroneous DNS will mean that your console will be unsuccessful while connecting with the servers, and that can trigger error code 1703. So change DNS settings,
- Go to the Settings menu on your PS5, and click on Network Settings.
- From the list of options, hover over to Settings, and from the drop-down menu, select “Set up Internet Connection”.
- Here, set your preferred network and then click on Advanced Settings.
- You will now be able to choose DNS Settings. Set it to Manual.
- Next, you will need to set up your preferred DNS address. Try setting 1.1.1.1 as your primary DNS and 1.0.0.1 as the secondary DNS.
- The Proxy Server setting should be set to Do Not Use.
- Restart your console and the changes should apply now.
Note: You can also try 4.2.2.1 or 168.126.63.1 as the DNS addresses.
Reset your console settings
You can also try fixing this issue by resetting your PS5 settings.
- Launch your PS5, and go to Settings.
- Select System, and hover over to System Software.
- From the list of options, choose Reset Options.
- Here, click on Restore default settings and wait for the process to complete. After this, launch the game.
Clear Console Cache
Cleaning the cache files of your PS5 console can also help in fixing error code 1703 in Diablo 4. Here’s how to do it:
- Keep your PS5 turned off and press and hold the Power button.
- Once you hear the second beep, release the button, and connect a USB controller.
- Using the controller, hover over to the Clear Cache and Rebuild Database option, and click on it.
- Select the Clear System Software Cache and press OK.
- This will clean up the cache files from your PS5 in a few moments. Once the process completes, turn on the console, launch Diablo 4, and see if the issue persists.
So, this is how you can fix error code 1703 in Diablo 4. Hopefully, this article was able to help you with your queries. For more such guides and articles, keep visiting DigiStatement!
