Error code 0x80070102 or 0x8007042b is a common issue that some players may encounter when trying to launch Atomic Heart through the Xbox app or Microsoft Store. If you have also encountered this error while launching the game, then you are at the right place. Carry on reading this guide till the end to learn how you can fix it.
How to fix Atomic Heart Error Code 0x80070102/0x8007042b?
These errors occur when you try to launch Atomic Heart using the Xbox App or Microsoft Store. Here is a list of methods that can resolve the Error Code 0x80070102/0x8007042b in Atomic Heart.
Check Xbox’s Status
To check whether the error is not occurring at Xbox’s end, it is suggested to check its server status. Head to the official website to check the server status. If the servers are down, try again after some time.
Disconnect unnecessary devices
It is recommended to disconnect any unnecessary devices like PS4/PS5 controller, pedals, steering wheel, vjoy, etc. from your PC before launching the game.
Verify Game Files
There is a high chance that this error is getting triggered due to some corrupted or missing game files. In that case, it is recommended to verify or repair the game files. To do that on Xbox App, follow these steps:
- Open Xbox App and head to the game library.
- Right-click on Atomic Heart and click on “Manage”.
- Go to the Files category and click on “Verify and Repair”.
This process may take some time depending on the size of the game and the speed of your internet connection.
Restart your PC
Sometimes, a simple restart can resolve the errors by flushing out the temporary bugs that might be causing the issue.
Launch the game as an administrator
Before launching the game as an administrator, it is recommended to create the game’s desktop shortcut first. To create a desktop shortcut, go to Xbox App, right-click on Atomic Heart, select Manage, and select “Create Desktop Shortcut”. Once it is created, right-click on the game’s desktop shortcut and select “Run as Administrator”.
Start these services
Search for “Services” in the Windows Search Bar and hit Enter. Now, find all the services mentioned below in the list, double-click on them individually, set Startup Type as “Automatic” and Apply.
- IP Helper
- Xbox Live Auth Manager
- Xbox Live Game Save
- Xbox Live Networking Service
- Gaming services
- Windows Update
- Microsoft install service
Repair/Reset the game
To Repair or Reset the Atomic Heart game, go to Settings > Apps > Apps and Features. Here, search for Atomic Heart and click on the 3 dots to open its options. Select “Advanced Options”. Here, click on “Repair” to repair the game. After the process gets completed, try to launch the game. If the error is still not resolved, head to the same path and click on “Reset” and then try to launch the game. You can also repeat the same steps for repairing or resetting the Xbox App.
Clear Microsoft Store Cache
Sometimes, clearing the Microsoft Store Cache can help resolve the issue. To do this, open the File Explore and paste the following location there: C:\Users\”username”\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe
Make sure to replace “username” with your actual account username. At this location, you will see a folder named “Local Cache”. Delete this folder to clear the cache. After this, restart your PC and try to launch the game
Log in from the same account
Make sure that you have signed in with the same account on Xbox App as well as Microsoft Store. To check the same, open both apps and head to the profile section.
Select the Right Date, Time, Timezone, and Region
On the bottom right corner of your desktop, right-click on the Date and Time section and select “Adjust Date and Time”. Here, ensure that “Set Time Automatically” and “Set Time Zone Automatically” is enabled. If not, enable them and then click on “Sync Now”. To select the right region, you must head to the Time and Language settings. After everything is appropriately set, try to launch the game.
Check for updates in Microsoft Store
Make sure that all the apps present in the Microsoft Store library are up to date. You can do this by going to the Microsoft Store Libary and clicking on “Get Updates”.
Update Windows
Make sure that your operating system is updated to the latest version. Some system updates can include important bug fixes and improvements. To do the same, search “Check for Updates” in the Windows search box and select the first result.
Run the “wsreset” command
Type “wsreset.exe” in the Windows search bar and press Enter. This will open the Microsoft Store and reset its cache.
Run Powershell Commands
Open Powershell as an administrator from the start menu and enter the following command:
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Let the process get completed as it could take a while. Once done, try to launch the game.
Uninstall and reinstall gaming services using Powershell
Run Powershell as an administrator and enter the following command to Uninstall and reinstall gaming services.
- To uninstall: Get-AppxPackage gamingservices -allusers | remove-appxpackage -allusers
- To reinstall: start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
Install Xbox Identity Provider
Installing Xbox Identity Provider can also resolve this issue at your end. You can search for this application in the Microsoft Store.
Reinstall the game
If the issue persists, try uninstalling and reinstalling the game. To do this, go to the “Apps & Features” settings, select the game, and click on “Uninstall.” Once the game is uninstalled, go to the Microsoft Store and reinstall the game.
Update Windows using Media Creation Tool
Updating the Windows using Media Creation Tool can also resolve this error. To do that, head to the official website of Microsoft and install the Media Creation Tool depending on your Windows Version. After installing the Media Creation Tool, follow the steps and update your Windows using it.
This was everything about fixing the Atomic Heart Error Code 0x80070102/0x8007042b on Xbox App and Microsoft Store. If you found this guide helpful, share it with your friends.
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