Valorant players with an Airtel connection seem to be running into a new issue, and the swift customer service is not being quite helpful in this situation, the problem which is occurring according to a user on Quora, is that the game simply shows a connection error, even though their internet connection is completely stable and their only way to connect is by starting the game with Jio and then switching to Airtel, quite an ordeal to simply play a game, we did our research and were able to narrow down the problem to a DNS server issue, which we will show you how to resolve in a step-by-step process.
Before we do that, we would suggest that you do ensure that your internet connection is working perfectly fine, take a speed test by clicking here and also contact customer service to ensure that this issue isn’t anything on their side of the server.
This will help ensure and narrow down the problem to our solution as we would rather not have you changing any settings if the problem was on Airtels server-side the entire time.
However, if you have tried all of those steps and are still facing this issue with false promises from Airtel to fix it then follow the steps we have provided below, please follow them as they are stated.
How to change Airtel DNS Server
To solve the connection error in Valorant, follow the guide below.
Redirect yourself to “Wifi Settings”
You can do this on Windows 10 by clicking the windows button at the bottom right corner and typing it in.
A window will open up and on the right side of the screen, you will see “Change adapted options”, click on that
You will be directed to a new window that will have ethernet and wifi, right-click on the WiFi you’re connected to and select “Properties”
Double click on “Internet Protocol Version 4 (IPv4)
Another window will open up now, in this window you can change the IP address, which will be the first option but you have to change the DNS server which will be stated as “Use the following DNS server address”
Once selected that option then type in 126.96.36.199 in the preferred DNS server and 188.8.131.52 in the alternate DNS server.
We are once again stating that do not type these into your IP server text field.
Any connection issues in Valorant should be resolved by doing this.
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