The “Ubisoft Dolphin 005 Error” is an issue that players may encounter while trying to access online multiplayer modes or features in Ubisoft games. The error code “Dolphin 005” specifically indicates that the player is not currently logged into their Ubisoft Connect account, which is required for online gameplay. Since you clicked on this article, it is quite clear that you have encountered the same error as well. That said, consider reading this guide until the end to learn all about fixing the Ubisoft Dolphin 005 error.
This error is usually associated with the Ubisoft Connect App. If you did not know, Ubisoft Connect is a digital distribution and online services platform developed by Ubisoft, a prominent video game company. Formerly known as Uplay, Ubisoft Connect serves as a hub for players to access and manage their Ubisoft game library, engage in online multiplayer experiences, earn rewards, and connect with friends within the Ubisoft gaming ecosystem. With that out of the way, let us see how to fix this Dolphin 005 Error.
Ubisoft Dolphin 005 Error: How to fix it
When this error occurs, players will not be able to join multiplayer sessions or participate in online activities within Ubisoft games. It could result in an inability to connect to the game’s servers or a message prompting the player to log in to their Ubisoft Connect account. Since this is a reoccurring error, we have listed some potential workarounds that have worked for a number of players. Other than that, they are not guaranteed fixes and therefore may not work for everyone.
Log out and then log in
So, to address the Ubisoft Dolphin 005 error, a frequently recommended solution involves logging out of the Ubisoft Connect app and subsequently logging back in. This workaround has been shared by multiple players on platforms like Reddit, who have found it to be effective in resolving the problem. So, go ahead, log out of the app, and then log in again to see if that solves the issue for you.
Check your Internet Connection
Since this is a connectivity-related issue, you must make sure that your internet connection is stable. If it’s not reliable, consider using a wired connection via Ethernet or switching networks for better results.
Enable Two-Step Verification for your account
This is another workaround suggested by many users on Reddit. So, to solve this error, consider enabling 2-Step Verification for your Ubisoft account. If you haven’t already, visit the Ubisoft Account website and log in. Navigate to Security Settings, then activate 2-Step Verification. Follow the email instructions sent to your associated Ubisoft account email. This additional layer of security can help resolve the error by ensuring a more secure account connection.
Connect your Ubisoft Account to Steam
If you are accessing a Ubisoft game via Steam, you will have to make sure that your Steam account is linked to the Ubisoft account in use. If they are not linked, this issue can occur. So, head to the Ubisoft website, visit the Accounts settings, and link the Steam account using which you are playing the game.
Check for server maintenance
As you can imagine, if the servers are under maintenance, errors like this might pop up. So, to check, you can visit this link to get the live feed of ongoing server maintenance, if any are underway. You can also visit the official Twitter handle of Ubisoft to get the latest details on server status.
Reinstall the Ubisoft Connect App, and the game
Finally, if none of the above-mentioned workarounds work, reinstalling the Ubisoft Connect App might do the trick for you, as it did for many other players. If you want to go a step further, you can even reinstall the Ubisoft game in which you are facing this Dolphin 005 Error.
Well, that is all we have to share on this matter. We hope you find this guide informative. For more guides and tutorials like this, make sure to follow Digistatement. Read more: Baldur’s Gate 3 (BG3) High CPU/GPU Usage Issue: Is there any fix yet
