Planet Fitness App not working : Here’s how to fix it ?

The Planet Fitness can offer a workout environment for everyone in a comfortable way and it doesn’t matter if you are using gym for the first time or you are a veteran member. Planet Fitness has a membership option for you and the members can get unlimited access to their home club and the support of the app’s knowledgeable and friendly staff whenever you need them. If you are a member of the PF Black Card, you will get additional benefits which includes the ability to bring a guest for free and access to any of their 2,000 PF+ locations.

As a member of the PF, you can also take advantage of the free fitness training and find your motivation by reading the real member experiences in the Planet of Triumphs. The goal of the Planet Fitness is to offer a clean, safe and welcoming environment for everyone who walks through their door and all the equipment, amenities and support will be offered to you once you reach there. If you want to keep yourself moving when you are at home, they have workouts for you and the Planet Fitness App can provide you access to their exclusive training series that has been powered by iFit.

But the app has been facing a lot of issues and users have came up with various complaints related to various issues of the app. The major one among them is that the app has not been working in a certain period of time. A user said that he has a key tag and have always used it in the app to scan it but after he updated the app, he has been unable to log in and an error message pops up while signing in which says ‘invalid state’. Another user said that he had to reset the password on Safari and after doing that, he was not able to find a way to snap a record of his workout and also, he couldn’t find his old workouts. Some also said that the app lost the credentials after the update. If you are facing the same issues, you can try to fix it yourself by following these steps –

1. Switch off and restart your phone.
2. Remove and reinstall the app.

Or

1. Go to your phone settings, clear the data of the app, relaunch it and check if the problem still exists.
2. Quit the app, relaunch it and check if the issue is still there.
3. If you are using Safari browser on iPhone, disable it, re-enable it and allow cookies. The app will work after this.