Netflix is a platform that provides movies and television shows to its users. One can access it’s content either on a computer, mobile or a Smart TV. Our topic of discussion is about the error code Our topic of discussion is about the error code 2.199119 that users sometimes encounter. It is basically a network connectivity issue. Well, if you are facing a similar issue, we are here to help you out.
Steps to Fix the Issue
Verify your network Connection
Check out what is the signal and range of the network connection you are using. Follow these steps if this is where your issue lies :
->Restart your router.
->Try getting close to the network connection.
->Connect your system directly to the router.
Reset to default connection settings
If you have customized your streaming device to use different connection settings, reset to the internet provider’s default settings and try using Netflix again. Custom connection settings include:
- If you are using a VPN or proxy service, disable it first and then directly connect to your network connection.
- If you have customized your streaming device to a custom DNS setting, reset the device to access DNS automatically.
Verify if the network you are using allows streaming.
Certain networks have limited speed available and are sometimes slow , especially during the day time when many people are using them.
- If you’re using a cellular data network or router, try connecting to a different network .
- If you are using a public Wi-Fi network at work, school or another other location ,verify if streaming is allowed there. Some networks intentionally block streaming video .
Check out your Device DNS settings
->For PlayStation
- From the main menu, Access settings
- In the network section, Click on Set up Internet Connection
- Depending on your connection, Select Wifi or LAN
- In IP address setting, Click on Automatic
- Select do not Specify for DHCP Host Name
- Click on Automation for DNS and MTU settings.
- Select Test Connection
->For Xbox
- Click on the Guide button on your remote.
- Access Settings , then select System Settings.
- Click on Network Settings.
- Choose the network connection, then click on Configure Network.
- Click on DNS Settings and select Automatic.
- Restart your system
If none of the above methods solve the problem, try restarting your device. If the problem remains, try and contact Netflix support or your internet service provider.