Sports games like NBA 2K25 can provide the adrenaline rush of competition right from the comfort of your couch, but they’re also notorious for throwing random errors and frustrating technical issues. Now, some players are facing a particularly infuriating problem—when trying to launch the game, it simply won’t open, instead showing a “Sorry, something went wrong” error message. So, is there any fix for this issue? Let’s find out.
The problem occurs when players attempt to open NBA 2K25, only to be met with a message saying, “Sorry, something went wrong.” Unfortunately, the game doesn’t launch at all, and even the support URL seems to be unresponsive. Many players have been dealing with this issue since the release of the game. So, there surely is a fix for this, right? Well, keep reading till the end to find out.
NBA 2K25 “Sorry, something went wrong” Game Not Launching Error: Is there any fix yet
As of now, there is no sure-shot fix for the NBA 2K25 “Sorry, something went wrong” error. You will have to rely on various suggested workarounds to see if any of them resolve the issue for you. We’ve compiled a list of these potential fixes below, so you can try them and hopefully get the game running.
Steam Family
A temporary solution some players have found effective is to launch NBA 2K25 using a different account within the same Steam family. For instance, one player successfully accessed the game by logging into their spouse’s account on the same machine, bypassing the “Sorry, something went wrong” error. It’s advisable to avoid using multiple machines, as this may complicate the issue. Keep in mind that using a different account may restrict you to offline modes, but it can serve as a viable workaround until the main issue is resolved.
Verify Game Files and Clear Steam Download Cache
Another effective workaround involves verifying the integrity of the game files and clearing the download cache in Steam. One player successfully resolved the problem by first verifying the integrity of the game files, which checks for any corrupted or missing files. After that, they went into Steam settings, selected “Downloads,” and cleared the Download cache. Restarting the PC was the final step. When they launched Steam again, the game ran smoothly. If it doesn’t launch after these steps, repeating the file verification process can sometimes uncover additional corrupted files that need to be downloaded.
Wait it out
For some players, the NBA 2K25 launch issue resolved itself after waiting for a period of time. One player shared that their game suddenly started working again after exactly seven days, leading them to speculate that it could have been a temporary ban or restriction that was lifted after that duration. If you’re experiencing this error, it might be worth waiting a few days to see if the game becomes accessible again without any additional troubleshooting steps.
Multiple devices?
It is also worth considering whether you’re trying to play the game on multiple systems. A moderator shared that using multiple devices to play NBA 2K25 could potentially lead to problems, including the “Sorry, something went wrong” error. This situation may create conflicts with the game’s online authentication or account verification processes, making it essential to stick to one system when launching the game to avoid such complications.’
Steam Deck Ban
If you previously logged into NBA 2K25 using your Steam Deck and later received a permanent ban, it may be wise to avoid using the device for the time being. Some players have experienced issues when accessing the game from multiple devices, which can trigger security measures that lead to bans. To prevent any potential account restrictions, it’s advisable to stick to a single system for playing NBA 2K25, that too not the Steam Deck.
These are the workarounds worth trying right now for the NBA 2K25 launch issue. While you may consider other generic fixes like reinstalling the game and contacting the official 2K support, these common solutions haven’t been effective so far. Therefore, it’s best to focus on the specific workarounds listed above before resorting to the more standard troubleshooting methods. Hopefully, one of these approaches will help you get back into the game! Now, for more guides and news like this on all things gaming, make sure to visit DigiStatement daily! And if you have been playing Dragon Ball Sparking Zero, here is how you can get all the super dragon balls in-game.
