Currently, the Season 1 update of Marvel Rivals is live, and with it came a ton of new content, including new characters from the Fantastic Four universe and new skins of existing characters. Now, if you are hyped up about this update only to encounter the error code 5 while launching the game, that won’t be a sight to behold. Well, if you do encounter this problem in Marvel Rivals, consider reading this guide until the end, as we have shared a bunch of effective workarounds to help you get rid of it.
At first glance, it might seem like the error is restricted to the PC platform. But it isn’t. This is not a launch error that occurs when you start the game. It is, in fact, a network error that occurs when the game client tries to log in to Marvel Rivals servers. Reports of this error’s occurrence have been shared by players on PC, Xbox, and PS5, so it is clear this is not platform-specific. That said, here are some potential workarounds that are worth giving a shot.
Also read: Marvel Rivals High Ping Issue: Is there any fix yet
Marvel Rivals Error Code 5: How to fix it (PC/Xbox/PS5)
Restart (PC, Xbox, PS5)
Before you try any complex workarounds, it is always better to give your system, be it a PC, PS5, or Xbox, a quick restart. If you’re lucky, a restart might be all that’s needed to get rid of this issue. But if that didn’t fix the problem, try the next workaround.
Network Connection
Since this issue occurs when the game client tries to log you in, it is possible that the internet connection you are using is the culprit. So, try restarting the router and then connecting your system to the network and then checking whether the issue persists. If yes, consider switching networks. You can switch to mobile data just for the login process. If the error doesn’t occur, then it will be clear that the primary network connection in use is the reason.
VPN
The next thing to try is using a VPN. A VPN can bypass some network-related restrictions and even get through login error codes like this. So, try connecting to any free VPNs available and then check whether the issue persists. On the contrary, if you were already using one, then consider disabling it and then log in.
Continue trying multiple times
As per various players, if you launch the game enough times, there is a chance to bypass the issue. So, if you encounter this error code, exit the game and launch it again. Repeat it at least 5 times and then check whether the issue persists.
Command Prompt (PC)
For this workaround, you will need to open the command prompt on your PC with admin privileges. To do this, go to Start, search for cmd, and then right-click on the Command Prompt. Here, select the Run as Admin option. Once opened, type the following commands one by one and press enter.
- ipconfig /flushdns
- ipconfig /release
- ipconfig /renew
- netsh winsock reset
- netsh ip reset
After entering each command separately and executing them, close the cmd window and restart your PC. Now, launch Marvel Rivals to check whether the issue persists.
DNS (PC/Xbox/PS5)
Setting a manual DNS fixed the issue for a number of players. So, we recommend you do the same. But do you know how to set a manual DNS on your PC or console? If not, follow these steps:
PC
To change DNS Settings on your PC, first press the Windows+R button to bring up the Run box. Once opened, type this command “ncpa.cpl” and press Enter. You will be taken to the Network Connections menu. Here, select the connection in use, and right-click on it. Next, select the Properties option. In the Wi-Fi Properties popup, double-click on the TCP/IP4 option. This will bring up a new pop-up. Here, checkmark the Use the following DNS server addresses option, and then enter the following:
- Primary: 8.8.8.8
- Secondary: 8.8.4.4
Once done, save the changes, and then launch the game.
PS5
- First, access the home screen of your PS5 console. Next, click on the Settings option in the top right corner.
- In the Settings menu, access the Network option and then select the Settings option.
- Here, select the Set Up Internet Connection option.
- Next, choose the current internet connection in use. This can be found under the Registered Network section.
- On your selected network, press the Options button. Next, select the Advanced Settings option. Here, set the DNS Setting to Manual.
- After this, scroll down to Primary DNS and type 8.8.8.8 for the Primary DNS. Then go to Secondary DNS and type in 8.8.4.4. You can also use 1.1.1.1 and 1.0.0.1 as primary and secondary DNS, respectively.
- Once done, save the changes, and then launch Marvel Rivals. Doing so should fix the error code 5 in the game.
Xbox
To change DNS on your Xbox console, here are the steps you need to follow:
- Similar to the PS5, first, you need to access the home screen of your console and then select Settings. Next, select the General tab.
- Here, select Network Settings>Set up Wireless Network>Advanced Settings option.
- Next, choose the DNS Settings tab and then select Manual.
- Now, you need to enter both the Primary and Secondary DNS addresses. These are:
- Primary: 8.8.8.8
- Secondary: 8.8.4.4
- You can also use 1.1.1.1 and 1.0.0.1 as primary and secondary DNS, respectively.
- Once done, save the changes, and then launch the game.
Network Test (PS5)
A player was able to fix the issue by simply initiating a network test on their PS5 and then restarting the game. So, we suggest you do the same. To try this, go to the Settings menu of your PS5, select the Network Settings option. Now, find and select the Test Network Connection option. After the test is done, relaunch the game to check whether the issue persists.
Reinstall
Well, the final workaround you can try is a complete reinstallation of the game. While this is a drastic and time-consuming step, especially if your network speed is not too fast, this is the only workaround that can fix the issue, considering the mentioned ones haven’t been effective.
Well, this wraps up our guide on how to fix the Error Code 5 in Marvel Rivals. We hope that you find this informative. And, for more such interesting guides on all things gaming, visit DigiStatement regularly.
