MapleStory, the beloved 2D MMORPG, has enjoyed immense popularity and success over the years, all thanks to its free-to-play model, vibrant world, and engaging gameplay. However, like any game, it is not immune to errors and crashes and one common issue players encounter is the “white screen” problem, where the game becomes unresponsive and displays a blank white screen. So, in this guide, we have specifically addressed this white screen issue and explored potential fixes to help you get back to your adventure in Maple World.
The white screen issue in MapleStory is when the game freezes and displays a blank white screen, making it unplayable. What is interesting is that this problem is not entirely new and has surfaced in the past. Unfortunately, it has reemerged, troubling numerous players like yourself once again. So without further ado, let’s take a look at the solutions.
MapleStory not responding with white screen: How to fix it
First things first
The first thing to do is restart the game and then restart your PC. Before you launch the game again, make sure there are no applications running in the background. Closing unnecessary applications can free up memory and processing power, giving the game a better chance to run smoothly without running into any issues.
Compatibility mode and run as Admin
If restarting the game and the PC doesn’t work, another effective workaround involves adjusting the compatibility mode for MapleStory. Navigate to the MapleStory folder (C: drive -> Nexon -> Library -> maplestory -> appdata), right-click on maplestory.exe (and repeat for the other .exe clients), then go to Properties -> Compatibility tab. Check the box for “Run this program in compatibility mode for:” and select Windows 7. After this, checkmark the Run as Admin option as well. Now, select Ok, and launch the game.
Keep the GPU Updated
Updating your GPU drivers can resolve many game performance issues. To do this, visit the official website of your GPU manufacturer (NVIDIA, AMD, or Intel), download the latest drivers for your specific graphics card model, and install them.
Update the Game
Check if you have the latest version of MapleStory by downloading the client through the Nexon Launcher or Steam. Open either the Nexon Launcher or Steam, search for MapleStory, and click the download or install button. Having the latest client version ensures you have all the newest features, updates, and bug fixes.
Registry Settings
If using the compatibility method still causes crashes, another solution is to modify the registry settings. Press Windows Key + R, type “Regedit” and click OK. Navigate to Computer > HKEY_LOCAL_MACHINE > SOFTWARE > WOW6432Node > Wizet > MapleStory. Find the entry “soScreenMode” and change its value to 3. If it doesn’t exist, create it by right-clicking the folder, selecting New > DWORD 32bit, naming it “soScreenMode”, and setting the value to 3. Then, in your MapleStory app data folder, set every .exe file to run in compatibility mode and checkmark the “run as admin” box.
Reinstall Nexon Launcher
Next, you should reinstall the Nexon Launcher itself. First, completely uninstall the Nexon Launcher from your PC through the Control Panel or the Settings app, making sure that all related files are removed. Then, visit the official Nexon website, download the latest version of the Nexon Launcher, and install it. Also, When opening the Nexon Launcher, right-click the launcher icon and select “Run as Administrator”.
Repair MapleStory
To repair game files for MapleStory, if using Steam, open your Steam Library, right-click MapleStory, select Properties, go to the Installed Files tab, and click Verify Integrity of Game Files. For the Nexon Launcher, open the launcher, go to Launcher Settings via the NexonTag menu, select Game Configure from the left pane, choose MapleStory, and click Repair Installation. This process will fix any corrupt or missing files for both platforms.
Add MapleStory to the Anti-Virus Whitelist
If you use anti-virus software, add MapleStory to your anti-virus software’s whitelist or exception list. This prevents your anti-virus from mistakenly identifying MapleStory files as threats and blocking or deleting them. You can also try disabling the anti-virus before launching the game.
Unplug Micro SD Cards
Unplug any Micro SD cards from your PC before launching MapleStory. Sometimes, external storage devices can cause conflicts or issues with the game. Removing these devices ensures they do not interfere with MapleStory’s performance.
Update Windows
For Windows users, update your operating system to the latest version. Open Settings, go to “Update & Security,” and click “Check for updates”. Install any available updates. If necessary, manually download updates from the Microsoft website.
Reinstall
The final workaround is to reinstall MapleStory. Begin by uninstalling the game from your system, then reinstall it either through the Nexon Launcher or Steam. A fresh installation of the game files could potentially resolve any underlying issues causing the white screen problem.
And those are some workarounds that can help you with the white screen issues in MapleStory. We hope this guide was helpful. Now, for more gaming reads like this, make sure to visit DigiStatement regularly. Read more: MapleStory not enough memory issue: How to fix it
