Back Market is an online shopping website and the leading marketplace of refurbished devices. For those who are not aware of the term, let me tell you that a refurbished device refers to a pre-owned device that has been sent back because of some issues and has been repaired for resale. It also refers to those devices that are returned by customers who change their mind in order to prefer some other or a better device. Before being sold, refurbished devices are thoroughly checked and tested to make sure that they are in working order.
At Back Market, devices are checked and restored by experts. The devices have been guaranteed to be 100% functional. In terms of aesthetic appearance, you can decide if you want something that looks completely pristine or you wish to pay less for something that shows a little more wear.
For obtaining the Back Label and sell on their platform, every new seller answers a questionnaire on their operations and quality procedure and is asked to give proof about the same. The site asks its customers to provide detailed feedback and along with that, the site’s in-house experts do anonymous orders every week for verifying the quality of the sellers’ products.
Back Market has a wide range of refurbished products but when it comes to user reviews, the reactions have been mixed. After all, the reviews can help us to know if the website is legit or a scam.
A user said that he noticed a refurbisher named Biomac who sells MacBooks. The refurbisher has been posting fake reviews about himself. The user further added that when he complained Back Market about this, they did nothing to stop the seller from scamming customers. Another user said that he ordered a Sony RS100-VII. But the product that was delivered to him was an RX100-II with lower specs and an old model. Apart from this, the vendor refused to replace his product and he returned the product. The user did not receive his refund even after 7 business days.
But on the other hand, there are a few who have provided positive feedback about the website. A user said that he ordered a MacBook Air which looked brand new and easily started up and guided him through the set up. Another user said that he was satisfied with the MacBook Pro he ordered from Back Market. He added that there were no scratches and it came with an original charger in a box well packaged and protected.
Now to very honest, there are other popular and well-known websites in comparison to Back Market that sells refurbished products to customers and maybe, at a better and affordable price. Also, the quality of the products is also considered as the best and better. So, for now, my suggestion for all of you will be to prefer other websites instead of Back Market.
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