Genshin Impact has had its fair share of ups and downs which leads us to the fact that “Games come and go but error codes are forever”. Genshin Impact is one of those games. Despite having a plethora of fans, the game is deeply riddled with errors and bugs. One error that has been particularly troublesome for the fan base is Error code 9011. Many players have recently been filing complaints about this issue, but to no avail, because help is yet to arrive.
Although there is no clear indication of what’s causing the issue, it surely has something to do with either your network or game files. The Genshin Impact team is yet to put out any solid fixes for this issue. We, on the other hand, have made up a list of possible fixes for all the average Genshin fans out there. So without any delay, let’s get straight to it.
How to fix Genshin Impact error code 9011
“Failed to download resource files or network error. Please try again”- This is what error code 9011 looks like. And if this is something that looks familiar, let’s fix it for you.
Disable your firewall
Chances are that your firewall settings aren’t letting the game communicate with its servers. So, we’re gonna have to fix those to get the game up and running. To do so, simply open your Firewall Settings and add an exception for Genshin Impact. This should let the game freely communicate with its servers. Try and relaunch the game, and check whether the error exists or not. Continue reading if it does.
Change your network
This issue can be caused by an unstable network. So, you can try and restart your modem by disconnecting it from all the ports. Restart your router and launch Genshin Impact. If the game still doesn’t work, you might have to switch out your current network for a more stable connection. Contact your ISP or other ISPs that might be able to provide you with a more stable connection. Once your ISP has been changed, try and run the game the issue should most probably be non-existent at this point.
Conclusion
If your issue still hasn’t been fixed, you should definitely consider contacting customer support and explaining your entire situation. Visit Digistatement for more Genshin Impact error fixes. We hope this article was helpful to you. Stay tuned for more Genshin Impact news in the future.
