Developed and published by HoYoverse(miHoYo), Honkai Star Rail is the new release from the studio in the Honkai series. Being the 4th installment, it features a ton of new characters along with some familiar faces from Honkai Impact 3rd. The game was launched globally on 26th April 2023 for PC, Android & iOS devices. That being said, we all know that with the release of any new title, there comes a plethora of bugs plaguing players who are excited to try the game out. Well, most Android & iOS users have been unable to play the game on their devices as it crashes upon launch. If you are also facing the crashing & game not working issues while launching Honkai Star Rail on your Android & iOS device, consider reading this guide as we will be sharing all details on how to fix it for good.
Despite being a JRPG title that is available both for PC and mobile, Honkai Star Rail is a resource-heavy game. As per the game’s official system requirements, it can be hard for some players to believe that it is not a AAA title. Anyways, recent reports from players who tried the game on their mobile devices have shed light on the fact that Honkai Rail Star crashes after it is launched. With no official support from the developers, this issue can be quite frustrating. Well, fret not as we have shared some workarounds on the same.
Honkai Star Rail crashing & not working on Android (mobile) & iOS: How to fix it?
A game crashing or not launching on a mobile device is not a new issue as players have encountered it in the past, and continue to do so. However, the exact cause of such issues cannot be determined which is why a perfect solution to the problem doesn’t exist. But, what exists is a list of workarounds that you can try to get rid of the issue.
Meet the game’s system requirements
If your mobile device doesn’t meet the game’s system requirements, no wonder the game is crashing and not working on it. Here are the official system requirements of Honkai Star Rail for Android & iOS.
- Processor- Snapdragon 835, Dimensity 720, Kirin 810, or higher.
- RAM- 4 GB or more
- Android version- Android 8 or higher
- Storage space- 8.5 GB at least
- Specs- iPhone 8 Plus or higher models. iPads having an A10 processor or higher is needed.
- iOS version- iOS 10.0 or higher.
If your device fails to meet these requirements, well, you will need to upgrade it to enjoy Honkai Star Rail in all its glory.
Sometimes, the stored cache of the game can cause issues during its launch so clearing it might fix the issue. To clear the cache of Honkai Star Rail, follow these steps-
- Go to the Settings menu, and tap on the Storage option.
- Here, select the Apps option, and scroll down until you find Honkai Star Rail.
- Tap on it, and select the Clear Cache option.
- After this, launch the game and check if it crashes.
- Head to the Settings application on your iOS device, and find the Honkai Star Rail application.
- Now, head into the settings of it, and scroll down until you come across the Reset Cache on the next start option. Select it, and then launch the game.
Verify the Integrity of downloaded files
If the game fails to launch after you select the Start Game option, then chances are that the downloaded files are corrupted. Well, the game’s launcher has a built-in file verification system that lets you verify the integrity of game files. To do so, access the loading menu of Honkai Star Rail, and select the Update option located on the right side of the screen. Upon tapping it, the game will show a prompt asking whether you want to re-verify the integrity of the downloaded resources. Before tapping on Confirm, tap on the Force Update all downloaded files option, to ensure that new files are downloaded. If your internet connection is slow, skip this step.
Once you select confirm, the game files will be checked and replaced in case they are corrupted. After the scan is completed, all you need to do is restart the game, and then check if it crashes again.
Change the app’s name
Although there is no guarantee that this fix will work, you can try it since many players have reported that renaming the app’s name to something like “Honkai Star Rail.app” fixed the crashing issue for them. You can get more details on the same here.
If none of the methods fixed the crashing issue, then all there’s left to do is reinstall the game. After a fresh installation, any temporary bugs affecting the game’s launch should be fixed.
Well, that’s all the potential workarounds to fix the Honkai Star Rail crashing & not working issue on Android & iOS devices. For more such interesting guides, make sure to visit DigiStatement daily.