HBO Max is a very popular subscription video on-demand streaming service. It is owned by AT& T through the WarnerMedia Direct subsidiary of WarnerMedia. The service was launched on 27th May 2020. Normally it has been built around content from namesake premium television service HBO. But it actually serves as a content hub for WarnerMedia’s different film and television properties. It offers a wide range of original programming and library content from the company along with additional content licensed through third-party distributors.
AT& T says that HBO Max has a nominal total of around 44.2 million paid subscribers since 22nd April 2021. The service of HBO Max has received mixed reactions from media observers. The amount of available content has been well received. But a few others have commented about the likelihood of the confusion with HBO’s other since-deprecated streaming platforms, HBO Go and HBO Now. The higher subscription price of HBO Max has also been criticized by many people and it has been compared with streaming platforms like Disney+.
But recently an error of HBO Max has created a lot of issues for the customers. It is known as the Error Code 321. Users said that the app is facing various problems because of this error. The main problem here is that the app is not working. Users said that they are not able to open the app at all since it keeps showing Error Code 321. Others said that if somehow they were able to launch it, the Error Code 321 still suddenly appears on the screen.
A few people said that the app was not able to connect to the server. As a result of this, users are not able to access their favorite content. Some others said that they were not able to log in to their account. Despite having an account on HBO Max, the app displayed Error Code 321 when they tried to log in. A lot of research has been done on this but still the root cause of this error has not been found till now. The general theory is that the Error Code 321 might occur because of normal issues. If you are also getting the Error Code 321 on HBO Max, you can follow these steps to fix the issue by yourself –
- Check your internet connection. If there is any connectivity and speed related issue, resolve it and try to stream again. You can also restart the router or connect other internet device to solve the speed related issues in HBO Max.
- The error might appear because of a temporary service outage. It is recommended to wait for sometime and the problem will get automatically fixed in a few hours.
- If you are using an old version of the app, update it to the latest version.
- Make sure that you are using HBO Max within U.S. The Error Code 321 might appear if you try to access HBO Max outside U.S. or some of its territories.
- If you are using a VPN or web proxy, disable it and then start using HBO Max. VPN or web proxy can also cause the Error Code 321.
- Contact the help center of HBO Max at https://www.hbo.com/about/contact-us.
