Groupon, an e-commerce websites that sells activities, travel, goods and services is currently facing some technical issues. Many users who have purchased vouchers are unable to open & them. Also, for many for them, there is nothing showing on App even after confirmation emails.
Many users have taken the route of Twitter to express ongoing issues and concerns. Have a look at a few complaints from users who have purchased vouchers but are unable to use or access them currently.
Attempted my first "experience" using @Groupon today at an appointment, TERRIBLE since I went to redeem the voucher and everything's gone from the app. All vouchers and history of purchases is gone! Whatever excuse or "technical" issue is ridiculous. I took off work for this!
— JP (@MemberMensa) March 5, 2020
https://twitter.com/ltb1963/status/1235653183931912196
I am missing a Groupon from my stuff and I need to use it tomorrow for an appointment I have scheduled. The facility is asking me for my voucher # and I am unable to reach customer support because your site is down. Please help.
— little nikki 💘 (@nicoleCeb) March 5, 2020