Venmo is a payment service owned by PayPal. Users can send and receive funds to one another with this app but the service is only available in the U.S. The app was launched in 2009, with the focus on youth for splitting bills, e.g. for movies, dinner, rent, tickets, etc. A user must have a vaild email address and an American mobile number to use the service.
The balance in Venmo account can be added by using a debit card, credit card or a bank account. Payments can be done either through your mobile number or by ordering Venmo’s MasterCard and paying through it. If the user does not have sufficient funds in the account, Venmo will automatically withdraw the necessary funds from your registered bank account or card.
Until their identity is verified, a user cannot exceed transaction of more than $299.99 but after their verification, users can send upto $2,999.99 each week. Earlier, there was only an option to send money which gets reflected into the receiver’s account in 3 business days. But in 2018, a new feature was introduced which now lets users to transfer funds within 20 minutes. A fee of 1% or $10 is deducted in these transaction whichever is higher whereas bank transfers do not require any fee.
Coming to the topic, many users are facing authentication errors while logging in the Venmo App. This can be solved by following these troubleshooting methods –
1. Venmo has many security protocols at place. Whenever the user login from a new device, users need to go through mutiple factor authentication. This means that the company sends a code to your registered email and phone number for verification of the user. Both, your password and the code sent to your registered email and phone are required to login.
2. Login into Venmo’s website and go in the Settings section. Go to security and remove all the active sessions. Try logging in again in the app.
3. Clear Venmo app’s cache and app data.
If all of the above steps do not work, try to wait a little longer because this error could just be because of the server issues from the company’s side. You should also try contacing Venmo’s Customer Care.
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