Note: This post has been updated on October 25. Check out the updated content at the end of this post.
Several users are facing a problem with the Doordash Android app. Doordash users are unable to place an order with the app on the Android platform.
Yes, you are not alone. Frustrated customers are posting about the issue on the micro-blogging site, Twitter. Check out the tweets by the customers.
@DoorDash_Help I'm having problems with the app. Just s blank screen.
— Tj P (@FrodoMyBaggins) October 22, 2019
Can't put in my card info the Website either, I tap the textboxes, but can never type anything in, so I guess I will go hungry today :/
— Brendon(ブレンドン) (@Brendon_Ball) October 22, 2019
Hi @DoorDash can you please tell me why the app is saying it can’t validate my credentials I JUST NEED SOME FOOD
— ? (@lovelymoonwitch) October 22, 2019
@DoorDash is your app down? I keep getting blank screens
— Edman (@not_in_the_eye) October 22, 2019
After a plethora of complaints, Doordash finally recognized the issue occurring with the app. And tweeted about the same with the official Twitter handle. Doordash says that the problem is occurring in the Doordash Android app, and it is being resolved by the company.
According to the company, Android users still can order food using the official website.
We are aware of an issue impacting our Android consumer app. We are working to resolve and will update here with more information as we have it. Thank you for your patience. If you're an Android user and wish to place an order please instead visit https://t.co/1ukroruifc.
— DoorDash Help (@DoorDash_Help) October 22, 2019
[UPDATE] – 25 Oct
Users are facing the same issue with the Doordash app again. The app shows the Login Error issue again. Several complains have been posted by the users on Twitter.
@DoorDash_Help i’m a dasher and i’m getting all these errors. What is going on!?!? I’ve been loosing so much time and orders already! pic.twitter.com/zj3R6pfSUR
— Zoni (@TheyCallMeZoni) October 25, 2019
@DoorDash_Help my app won’t work and I’ve lost several deliveries. Time is money, I’m pissed.
— positive polarity (@soupanxiety) October 25, 2019
@DoorDash_Help who unplugged the servers???
— Sydneye Bronson (@darkangel0692) October 25, 2019
UPDATE : (November 2)
The Doordash app is down again! Users are facing login issues. Check out the complaints of netizens ;
No, @DoorDash, y’all should be owning up to your issues and take responsibility. Not blame customers.
— WE02519 (@woolziak) November 2, 2019
@DoorDash app is not working…wont let me log in…and i want @ChickfilA
— Sam Stewart (@Implicatingg) November 2, 2019
Update 3 – November 7
Doordash website and app is down again & not working for many users.