Borderlands 3 matchmaking not working PS5: How to fix it ?

Borderlands is a first-person shooting video game that was first launched in 2009 by 2K Games. It is developed by Gearbox Software. It was officially released worldwide in October 2009 on all major video gaming consoles such as PlayStation, Xbox, PC’s, and Mac OS X. The game has got attention from players all over the world and despite this, it is enclosed with errors that are specific to the console you are using. Matchmaking not working error is one such error in the game when played on PS5. If you are facing the same issue and want to fix it, we have some solutions in this blog.

Borderlands 3

The game’s main story focuses on a group of four “Vault Hunters”, who travel to the distant planet of Pandora to search for the “Vault”, which is rumored to contain advanced alien technology and other priceless riches. The hunter’s piece together clues to find the Vault while battling the savage wildlife of Pandora and the bandits and outlaws that populate the planet, ultimately banding together to prevent the Atlas Corporation and its privately-funded paramilitary forces from reaching the Vault first.

PlayStation 5

The PlayStation 5 (PS5) is a home video game console developed by Sony Interactive Entertainment. It was launched worldwide in 2020 along with Xbox X/S which are considered members of the ninth gen of video gaming consoles.

The PS5 is designed to be backward compatible with more than 99 percent of PS4’s 4,000+ game library, playable from launch day. The console is compatible with PlayStation VR.

Matchmaking not working error in Borderlands 3 on PS5

Matchmaking error occurs when you try to open the game and try to invite your friends or match with strangers to play the game. While many users have reported having this issue on their PS5 gaming consoles, no solid cause or reason was found behind this error and hence is frustrating to the players.

PS5 has backward compatibility and rationally should not be facing this error.

How to fix matchmaking not working error in Borderlands 3 on PS5?

We have some solutions to fix this issue on your PS5.

Method 1 Network Test

Here is how you could do a network test using the PS5 interface:

1. Ensure that Borderlands 3 is closed and not running in the background.
2. From the main dashboard menu of your PS5 console, use the menu at the top to cycle through the options
3. Then, select the Settings menu.
4. Once you’re inside the Settings menu, access the Network menu, then choose Test Internet Connection from the menu located on the right-hand side.

1. Wait until the procedure is complete.
2. Then hit the circle button, open Borderlands 3 again, and see if the problem is now fixed.

Method 2 Restoring Licenses

If the above method didn’t work for you, there might be an issue with the licensing inconsistency. Restoring the licenses has solved the matchmaking error for many users. Here is how you can do that:

1. From the main dashboard of your PS5, use the menu at the top to access the Settings menu.
2. Once you’re inside the Settings menu, select the Account Management menu and press X to access it.
3. Inside the Account Management menu, use your controller to select Restore License and press X to access the menu.
4. At the confirmation prompt, confirm by using the Restore button and wait for the operation to complete.
5. Wait for the operation is complete
6. Restart your console and see if the problem is fixed once the next start-up is complete.

If you are still facing this error, we will recommend you to contact the Borderlands 3 team for support. To contact the support team, simply click here.