Albion Online is a popular name in the MMORPG genre. It takes a medieval fantasy approach where the economy, warfare, and politics are entirely shaped by its player base. From crafting and trading to large-scale PvP battles, Albion Online is vast and you get to define your roles through the gear you choose. Every decision counts, whether it’s in combat or managing resources. That being said, a common issue in Albion Online is not receiving the verification email, which is essential to finalizing or recovering your account registration. If you’re facing this frustrating issue, don’t worry; we have your back. Continue reading this guide for workarounds regarding the same.
The issue can crop up when you attempt to log into Albion Online on a new device after a long time or from a different location. As a security measure, you will need to enter a code that will be sent to your linked email ID. But here, many have failed to receive the required verification email containing the code. This email is essential, but for many like yourself, the verification code never arrives in their inbox, making it impossible to log in and continue playing. So, how to fix it? Here’s everything you need to know.
Albion online not getting verification email: How to fix it
The problem is that there isn’t a single solution that works universally for everyone facing this issue, as it can be caused by a variety of factors. However, several potential fixes can help, and it’s worth trying out these steps to resolve the problem and regain access to your account.
First things first
Sometimes the delay in receiving the verification email can be due to server congestion or email provider delays. Before trying other solutions, wait for a few minutes and check your inbox again. If it still hasn’t arrived after a while, you can attempt to resend the email and try logging in later. A weak or unstable internet connection can also be the culprit. So, make sure that your device is connected to a stable network before attempting to log in.
Check Your Spam or Junk Folder
One of the most common reasons for not receiving the verification email is that it ends up in your spam or junk folder. Email providers sometimes mistakenly flag automated messages as spam. Check these folders in your email client, and if you find the message there, mark it as “Not Spam” to make sure future emails from Albion Online go directly to your inbox.
Whitelist Albion Online’s Email Address
To avoid your verification email being blocked by your email provider, add Albion Online’s support email address to your contact list or whitelist. This will tell your email provider that messages from this address are trustworthy and should be delivered directly to your inbox without delay.
Resend the Verification Email
If you haven’t received the verification email after waiting for a few minutes, try resending it. Many login pages provide an option to resend the verification email. This can sometimes bypass any initial delays or issues with the first attempt. Be sure to double-check that the email address linked to your Albion Online account is correct before resending.
Disable VPN
VPNs can interfere with a variety of different things and this could include receiving verification emails, as they may trigger security flags from email providers or the game’s servers. If you’re using a VPN or proxy, disable it and try logging in again. This may allow the email to reach your inbox without issues.
Contact Albion Online Support
If none of the above solutions work, the best course of action is to contact Albion Online’s customer support team. You can email them directly via their email ID, which is support@albiononline.com, or send a support ticket by clicking here. Provide them with details about your account and the issue you’re facing. They can assist in verifying your account or provide alternative methods to regain access.
With these workarounds, we hope that you were able to log back into the game without any hindrance. That is all for this guide but do keep a tab on DigiStatement for more gaming content like this. And before you leave, here are other Albion Online-related reads that you should check out.