The PlayStation 5 is the latest and greatest in-home video game console, courtesy of Sony Interactive Entertainment. Its sleek design is the successor to the beloved PS4, bringing with it access to all your favorite PS4 games and plenty of new ones too. However, even this Next Gen Console isn’t without its share of technical troubles. Take for instance the dreaded CE 107938 8 Error Code that pops up. Fear not, though – this guide has your back when it comes to solving this pesky issue!
PS5 Error Code CE-107938-8 Failed to Update the Application: How to fix it
The PS5 Error Code CE-107938-8 occurs when a system software update fails to download or the console is turned off during the update. So without any further ado, let us look at the workarounds to solve this issue. Each method is described below.
Restart the Console
When a machine experiences any kind of hiccup, the easiest and often most effective solution is to restart. It’s a simple fix, but it can do wonders in resolving a variety of issues. So don’t forget to give it a try! Make sure you unplug the power cable and wait for a few minutes before booting the console again.
Check internet
If a reboot does not solve the issue, the next thing to check is the internet. You can try rebooting your router and while you are at it, consider using a wired connection for minimum latency. Also, check the server status and see if it is not experiencing any issues. You can check the server status by clicking here.
Rebuild Database
If your PS5 console is hitting a roadblock, it may be time to rebuild the database. This will give your console a fresh start, allowing it to scan the drive and create a brand-new, optimized database. To do this follow the steps given below.
- Turn off your console but make sure the power cable is plugged in.
- When the console is off, press the power button for a few seconds. Release it only when you hear the second sound hint. It will be a beep so you won’t miss it.
- Press the PS button on your controller. This will boot your console in Safe Mode.
- In the Safe mode menu, you should see an option that reads Clear Cache and Rebuild Database. Select the Rebuild Database option.
- You will be prompted by a confirmation window, confirm and wait for your PS5 to finish the process.
Once the wait is over, reboot the console and see if the problem still persists. If it does not solve the issue, move on to the next workaround.
Update PS5 Software
If you don’t have the healthy habit of keeping your software up to date, then this is the right time to check whether your console’s software is updated or not. To update your PS5 follow the simple steps given below,
- From the console’s home screen, head over to the Settings option.
- The first option here is the “System” option, select it.
- Another list of options drops down at the right-hand side. In this list is the “System Software Update and Settings”. Select this option.
- Now, select the Update System Software option and wait for the system to find an update. It will automatically update itself if a new version is available.
Please do not shut down the console during the update process. Wait patiently and start the console to see if the issue still exists.
Reinstall the game
If you face this error while trying to play a specific title, it is recommended that you reinstall the game to see if that solves the problem. To reinstall games on PS5, follow the steps given below
- From the PS5 home screen, head over to the Settings Menu.
- Next, Click on the “Storage Option” and select the storage where the game you want to reinstall is located.
- Open “Games and Apps” and select the “Delete Content” option.
- Choose the game you want to reinstall and select the “Delete” button.
- After it is uninstalled, download it again and see if the problem still persists.
If none of the above-mentioned methods fixes the issue for you, then you can contact customer support by clicking here. That brings us to the end of this guide. We hope you found it helpful. For all your gaming-related queries, keep following Digistatement.
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