Microsoft’s Xbox is the second most popular brand of console across the globe, falling just short of Sony’s PlayStation lineup. The numbers are really in favor of Microsoft, as the community continues to grow. One of the key features that helped Xbox grow at such an exponential rate is the live core services. Of course, these live core services dominated the online experience of the players. This includes the visibility of their profiles, friends, and achievements, as well as helping them in matchmaking. This explains why Xbox users often tend to go berserk when the live core services are down. This has indeed been the case lately, with Xbox Live core services not working properly. However, you don’t have to worry, as we’re here again with a comprehensive guide on how to fix this issue. So, without further ado, let’s find out what you can do if the Xbox Live services are down!
With the evolution of the internet and technology, online gaming has become “the thing” as of today. We get the craze, though. Having an online community of players matching up with or against your friends and peers is worth its weight in gold. So, if the Xbox Live core services are not working, then that becomes a headache for Xbox users. If you’re facing the same issue, here is a list of everything that you can do to fix the problem.
Xbox Live Core Services Not Working: How to Fix?
So you powered up your Xbox, tried to go online, and, alas! The Xbox Live core services just won’t work. It’s frustrating, isn’t it? Well, we understand your frustration. Try out the methods listed below and see if you can solve the Xbox core live services not working issue effectively with our help.
Check the Status
- Visit the official Xbox Live Status page on your desktop or mobile device, and ensure that the services show as ‘Up and running‘.
- You can also visit the official X handle of Xbox Support to find out if there’s been any update on the live status of Xbox services.
If the servers are indeed down, you will have to wait until they are back online.
Restart Your Xbox
- Press the Xbox button on your controller to open the Guide menu.
- Scroll down and select Restart Console.
- Then, choose Yes to complete the process.
- Alternatively, you can also press and hold the Xbox button at the front of your console to power it off.
- Remove all the plugs and wait for a while.
- Then, plug the console in and press the Xbox button again to turn it back on. See if the issue persists.
Restart Your Router and Modem
If the issue is being caused by poor connectivity, restarting your router and modem can solve it.
- Unplug your modem as well as the router from the power source.
- Wait for a while, and then plug the modem back in.
- When the modem is fully powered up, plug in the router.
- Wait until both your router and modem are in working condition and then check if the issue persists.
Diagnose Your Network Speed
- Press the Xbox button on your controller to open the Guide menu.
- Go to Settings and then to Network.
- Now, select “Test network status”. Here, you can find the NAT type of your device. Ensure that the NAT type is open and that you don’t have any other issues with your network.
- Run your console and see if the issue persists.
Contact Xbox Support
If nothing has worked so far for you, then you have one final option. Visit the Xbox Support website and contact the support team. Explain your issue to them, and they might be able to instruct you to fix it efficiently.
Well, that was all from us on fixing the Xbox Live core services not working issue. Hopefully, we’ve been able to help you solve the issue. If you find this guide informative and want to read more such gaming content, keep visiting DigiStatement!
