People have been complaining lately about encountering error code 0x801901a5 while downloading, updating, or installing a file. This issue generally occurs when the servers are down or there is a problem connecting to Xbox Live. Since it’s a widespread issue and no general remedy has been officially suggested, we have made up a list of steps that you can try to resolve this.
Xbox error code 0x801901a5: How to fix it?
Try restarting your device and router, and then re-download the file. Also, try downloading from the Xbox App. Also, powering off or restarting will clear the cache and sub-system glitches, if present.
Check the network connection and Xbox Live status. Switch to a stable connection and visit the official Xbox Live status page for more information.
You can try re-signing into your account by first signing out or removing your account. If there are any profile issues, then they will be resolved with this step.
There is an option to clear the alternate MAC address from the advanced network settings. Clearing it and restarting the console may also help with the error 0x801901a5.
Temporarily disabling firewalls and antivirus software may help, as they can block certain activities, such as downloading or installing. If the download is working correctly after switching off the antivirus, make sure to add an exception to the file. In this way, you can continue downloading with your anti-virus protection ON.
The best decision is to wait patiently, as the problem is on the server’s end. Therefore, rather than panicking, waiting for a while, or contacting support would be more fruitful. These kinds of issues usually resolve themselves. If the error 0x801901a5 persists for a prolonged period, then we will make sure to cover it on our website. Digistatement closely monitors and publishes all the current happenings in the virtual world. So, stay tuned for any related queries or information.
