If you are facing an issue with the Videotron Internet and cell services, do not worry as you are not alone. Many users are also facing a similar problem.
A quick look at social networking sites confirms that Videotron Internet and cell services are indeed going through some glitch & server issues. Have a look at some comments down below.
@Dan_Hogg @Videotron @thanks_kaiser My service is down and my parent’s service is down as well (both in St-Bruno).
2020-01-12 15:47:39
@ZeisheO @Videotron is videotron having cell service issues??
2020-01-12 06:00:32
@BartekBulzak @octavandrio @Videotron Yes there is an outage but they do not want to talk about it publically. I had to call support twice before they admitted that LTE started having issues on January 6th, and it is yet to be fixed. In the meantime you may use 3G. Call for your credit!!
An outage tracking website, Down Detector also shows the report of outage in some locations. Have a look at Down Detector outage map & report down below.
No official statement regarding the current outage has been issued by Videotron Officials. Rest assured, we are keeping a close watch on the current outage & situation. Whenever any update will arrive regarding this issue, we will update the column.
