The VAL 29-43 error codes on Valorant are accompanied by the message “There was an error connecting to the platform”. This may lead you to think that you can solve the error by simply reconnecting to the Internet, but that is not the case. Let’s look at the steps you need to take in order to solve the problem.
Stop all background Valorant functions.
Firstly, make sure the game is not active on your device. Now, go into the Task Manager and “Force Stop” all applications that are related to Valorant, Vanguard, and RiotGames. Next, you will want to go into the Windows search bar and search up “Run” and hit enter.
Run the first function.
In the dialog box that pops up, type in “msconfig” and hit enter. Now, first make sure that the “Startup Selection” is set to “Normal Startup”. Now, find the “Services” tab and look for “vgc”. Check the box next to it, and click on “Save Changes” before closing the window.
Reboot your device.
Once you have completed the first step above, the next thing to do is to restart your device so that the changes can be resolved into Vanguard and RiotGames applications.
Run the second function.
Like last time, go into the Windows search bar and search up “Run” and hit enter. This time, in the dialog box, enter “services.msc” and hit enter. This opens up the Services Control Manager. Here, look for the service named “vgc” once again. Right-click on it and select “Properties”. Under the “Startup type” select “Automatic” and “Apply” your changes. Now, if the service status is “Stopped”, click on “Start” to start it.
You’re good to go!
If you’ve followed the steps carefully, the “There was an error connecting to the platform” message on Valorant should now be fixed! Log into Valorant and game as usual.
However, if, for some reason, the error persists, you may need to get in touch with Valorant Support. There is a good chance that they come up with a fix for you since this is a relatively minor error and RiotGames has a pretty good reputation when it comes to supporting its users.
