UBank is an Australian bank and it operates as a division of National Australia Bank (NAB). The bank was formed in the year 2008 and offers savings products and home loans on the internet and telephone. The bank operates under NAB’s banking license and uses its balance sheet, risk management, and technology infrastructure. The bank also participates in the deposit guarantee scheme of Australia government. The bank allows applicants to apply online or on the phone for a Term Deposit and deposit the money directly by using BPAY. It was the first for a Australia marketplace.
UBank introduced a new online savings account, also known as USaver in August 2009 which was reported to differentiate through the online application process. The bank launched its first home loan product dubbed as UHomeloan in February 2011 and USaver Ultra transaction account in August 2013. UBank has also been a recipient of many awards. The USaver online savings account was awarded the Money Magazine’s “Best of the Best” award in December 2009. It has been a recipient of the BAI Financial Global Product Innovation Award for its refinance mortgage UHomeloan in October 2011. UBank was named as the Best Online Operator in the Australian Lending Awards in 2012. UBank’s people like you won best in show at Finovate Asia in November 2012.
Overall, UBank has been very popular but still, the UBank app has been facing some internal problems that have become a major headache for many users. A problem in the UBank app has recently reported which is related to push notifications. Users have complained that the push notifications of the UBank app are not working. Users said that normally they used to get a notification when they made any transfer but most recently, they are not receiving any notifications at all.
Users said that they have refreshed the notifications multiple times but still they are not getting the desired results. Users have mentioned that most of them have a very strong internet connection but when they refresh the notifications, it keeps on loading for a few minutes, and the ‘unable to load’ message appears on the screen. If you are experiencing the same in the UBank app, you can follow these steps to try and fix the problem by yourself –
- Remove and reinstall the app.
- Quit the app, switch off your device and restart it.
- Clear the data of the app in your phone settings, relaunch the app and check if the issue still exists.
- Open the app on another device and see if the push notifications are showing the same problem in that device.
