Tekken 8, while delivering an exhilarating gaming experience, is not exempt from technical challenges. One such issue that players encounter is the “Polaris Dxgi_Error_Device_Hung” error, disrupting the seamless enjoyment of the game. In this guide, we’ll delve into effective solutions to troubleshoot and resolve this specific DXGI error so that you can fully immerse yourself in the intense world of Tekken 8 without interruptions.
The Polaris DXGI_ERROR_DEVICE_HUNG is a recurring issue in various video games, and Tekken 8 cannot run away from its grasp. This DirectX-related error often leads to disruptions in gameplay, causing frustration among players. Still, the exact cause of this error is not known. That being said, let us see if there are fixes available.
Tekken 8 Polaris Dxgi_Error_Device_Hung error: How to fix it?
Restart the Game
Sometimes, issues with DXGI errors or crashes can be temporarily resolved by simply restarting the game. Before proceeding with more extensive solutions, close Tekken 8 and relaunch it.
Windows Registry workaround
This user-provided workaround addresses DXGI errors causing crashes in Tekken 8 by modifying the Windows Registry. To do this,
- Use the Registry Editor (Regedit) to navigate to the key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers.
- Then, create a new 32-bit DWORD value named TdrLevel and set its value to 0.
- After making this change, you should restart your PC to implement the fix and potentially resolve issues related to DXGI_ERROR_DEVICE_HUNG.
Note: In case the DXGI errors persist even after applying the initial workaround, an additional suggestion is to navigate to the game directory (SteamLibrary\steamapps\common\Tekken 8\Polaris\Binaries\Win64), right-click on Polaris-Win64-Shipping, go to Properties> Compatibility, and set it to Run as Administrator.
Upscaling Adjustment
Changing the graphics upscaling setting from ‘TSR’ or ‘XeSS Balanced’ to ‘Catmull-Rom Bicubic’ resolved crashes for a player on a 1080 Ti/i7 8700K system configuration. The user first set TEKKEN 8.exe and Polaris-Win64-Shipping.exe to run as admin, verified game file integrity, and then made the specific graphics setting adjustment. This workaround successfully addressed frequent crashes occurring both online and offline within 5–30 minutes of launching the game. So, try this and then check if the issue persists.
Update the GPU
Make sure that your graphics processing unit (GPU) drivers are up-to-date for optimal performance and stability. Outdated GPU drivers can lead to compatibility issues, crashes, and errors. To update your GPU drivers, visit the official website of your GPU manufacturer (NVIDIA or AMD) and download the latest drivers for your specific model.
Update Game and Windows (if available)
Keeping both the game and your operating system up-to-date is essential for accessing bug fixes, optimizations, and compatibility improvements. Check for updates for Tekken 8 through the game platform (Steam, for example) and install any available patches. Additionally, ensure that your Windows operating system is updated to the latest version by going to Settings > Update & Security > Windows Update and selecting “Check for updates.” Apply any available updates and restart your system if necessary.
Disable Fullscreen Optimisation
Disabling Fullscreen Optimisation can sometimes resolve compatibility issues and improve the overall performance of a game. To disable Fullscreen Optimisation for Tekken 8, right-click on the game’s executable file in the game directory. Choose “Properties” and navigate to the “Compatibility” tab. Check the box that says “Disable fullscreen optimizations” and click “Apply” followed by “OK.”
Dedicated GPU
For users with systems that have both integrated and dedicated GPUs, it’s important to ensure that Tekken 8 is utilizing the dedicated GPU for optimal performance. Access your graphics settings through the GPU control panel (NVIDIA Control Panel or AMD Radeon Settings), locate Tekken 8 in the program settings, and set it to use the high-performance or dedicated GPU.
Disable MSI Afterburner
MSI Afterburner, a popular overclocking utility, may sometimes interfere with the proper functioning of games. If you have MSI Afterburner installed, consider disabling it while playing Tekken 8. Close the application before launching the game and check if the DXGI errors persist.
Reinstall the Game
If all else fails and the DXGI errors persist, try reinstalling Tekken 8. Begin by uninstalling the game from your system and after uninstallation, restart your PC to ensure any lingering files are cleared. Then, reinstall Tekken 8 and launch it again.
Contact Support
If the issue persists despite reinstalling the game, it’s advisable to reach out to the game’s official support channels. Contact the Tekken 8 support team and provide them with detailed information about the DXGI errors, the steps you’ve taken to troubleshoot, and your system specifications.
Well, that brings us to the end of this guide. We hope this was helpful. Anyway, remember that DigiStatement is your place to be for all things gaming! Read more: Tekken 8 can’t join friend session issue: How to fix it?
