The force is strong with Star Wars Jedi Survivor, the action-packed game that takes players on a journey through a galaxy far, far away. But for some eager gamers, the force has been weak, with the game not showing up in their EA App Library. This frustrating issue has left many players in the dark, wondering if there’s a way to get their hands on the game and join the adventure. In this article, we’ll explore the ins and outs of the problem, including potential causes and possible solutions. So, consider reading till the end to find out whether there is a fix yet for the Star Wars Jedi Survivor Game not showing up in the EA library issue.
Well, as per reports, despite successfully redeeming the activation code for Star Wars Jedi Survivor, the game is not showing up in the user’s EA Play library. Instead, the user is prompted to purchase the game again, which indicates that the game is not registered to their account. This problem arose after the EA app crashed while attempting to download the game. It’s possible that this crash caused a glitch in the system, leading to the game not being properly registered to the user’s account. With that being said, keep reading to know if there is any fix yet.
Star Wars Jedi Survivor Game Not Showing up in EA App Library: Is there any fix yet
Many players have taken to the EA community forums to report the same issue of the Star Wars Jedi: Survivor game not showing up in their EA app library, despite redeeming the activation code successfully. This has been met with a response from the community managers. According to them, the EA app teams have worked to identify and fix the problem, which was caused by some technical issue on the backend of the system. As a result, the issue has been resolved, and the game should now appear in the library for affected players. However, even after the update, the issue still persists for some. If you are among them, follow these workarounds:
Double-check that you’re logging into the right EA account:
It is possible that you accidentally redeemed the game code on a different EA account. In this case, you can try logging into a different EA account (if you have one) and checking if the game appears in the library. If you have multiple EA accounts, ensure that you are logging into the correct one.
Double-check that you did not accidentally redeem a code for a DLC:
Another possibility is that you might have mistakenly redeemed a code for DLC (Downloadable Content) rather than the base game. This can happen if the code was not properly labeled or if you were given the wrong code by the seller. Check your purchase history and ensure that you have redeemed the code for the base game.
Manually check for any EA app updates by running the EA app Updater program:
It may be worth checking for any EA app updates by running the EA app updater program manually. Sometimes, the issue might be due to outdated EA app software. In this case, try running the EA app updater program to check for any available updates. The EA updater can be found in this directory: “C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EAUpdater.exe”.
Manually restart the EA app:
To do this, open the EA app on your device. Once the app is opened, look for the hamburger menu icon located in the top-left corner of the app, and click on it. This will open a menu with several options. From the list of options, select “Help.” Next, a new menu will appear with several troubleshooting options. Select “Restart app” from the list of options. This will close the app and start it again, which can help refresh any cached data that may be causing the issue.
Manually reload the Library page:
If you’re still unable to see the game in your library after trying the mentioned workarounds, manually reloading the library page may help resolve the issue. To do this, click on the hamburger menu icon in the top-left corner of the EA app, then select “View” and click on “Reload page.” This will refresh the library page and might display the game.
Clear EA app cache:
Clearing the EA app cache is like giving it a clean slate to start from scratch. It’s like clearing out your closet to make room for new clothes. This can often fix any issues with the app, including games not showing up in the library. Here are the steps to clear the EA app cache
- Open the EA app and click on the three dashes in the top-left corner of the screen.
- Scroll down to the “Help” option and click on it.
- Select “App recovery” from the list of options.
- Click on “Clear cache” and confirm that you want to proceed.
Wait for the process to complete. Reboot your system and see if this solves the issue for you.
Use Origin
You can try using Origin (the previous version of the EA App) to download the game instead of the EA App. Now, after the download is completed, update Origin so that it will be replaced by the EA App, and the game will appear in your EA App library. This method has worked for some players, so you can give it a try too.
Reinstall the EA app:
If all the above methods fail, you can try reinstalling the EA app. Here are the steps to do that:
- Close the EA app if it is currently running.
- Press the Windows key + X to open the Quick Link menu.
- Select “Apps and Features” from the menu.
- Find the EA app in the list of installed apps and click on it.
- Click on the “Uninstall” button and follow the on-screen instructions to complete the uninstallation process.
- Once the EA app has been uninstalled, download the latest version of the EA app from the official EA website.
- Install the EA app by double-clicking on the downloaded file and following the on-screen instructions.
- Once the installation is complete, launch the EA app and see if the issue has been resolved.
These are some of the workarounds that you can try if Star Wars Jedi Survivor is not showing up in your EA App Library. If you have purchased the game from CDKeys and are facing this issue, do keep in mind that CDKeys is not an authorized retailer for EA games, and you may need to contact their support for assistance. We hope that these workarounds help you resolve the issue and get back to playing your game. For more gaming news and updates, make sure to follow DigiStatement. And before you leave, click here to know if there is any fix for the HDR not working on PS5 issue in Star Wars Jedi Survivor.
