Note: New updates about the spectrum internet outage are added below.
Original Post (April 30): One of the most popular internet service providers, Spectrum is currently having an outage at many locations. Many users are unable to access the internet at many locations.
The issue is widespread & has affected a large number of users. They have taken the route of forums to convey ongoing problems & issues. Have a look at a few complaints down below.
@noxtics @Ask_Spectrum I think there’s an outage in my area, can you verify?
2020-04-29 04:42:57
@leeronlittner @Ask_Spectrum i’ve dm’d you before inquire about outages i believe, if you need info. internet just cut out completely in the 27055 area even after router reset. assuming there’s a complete service outage?
2020-04-29 04:41:13
@nomanchesKS @Ask_Spectrum its been hours and hours since the internet stopped working, and calling is no use… what its going on?
2020-04-29 04:29:45
@ErickAbroad @Ask_Spectrum there seems to be an outage in New York City?
2020-04-29 04:18:29
@Grace_YingHuang @Ask_Spectrum Is there an internet outage in 75080? My internet has down for hours.
Well, no official statement has been made regarding this issue yet.
UPDATE: April 29 ( 14:43)
Spectrum internet and cable TV is down again for hundreds of users:
@END7ESS @Ask_Spectrum why is the internet not working?
2020-04-29 14:43:37
@kevinbutternubs @Ask_Spectrum I am getting very frustrated with the service we are getting, everytime we get a tech out here there is always a problem with the internet shortly after. Now I can’t even connect to the router.
2020-04-29 14:34:51
@Dangerboy4020 @Ask_Spectrum You might want to start by not contacting me to cancel my appt saying you fixed my issue when the issue you fixed was with TV service and my issue is internet….
Spectrum Outage Map:
UPDATE: April 30
Many spectrum users are again facing issues with the internet and still, there is no proper response by the official about the outage. Check out below some of the tweets by netizens:
@bobbiesean @Ask_Spectrum why is my internet down for the 4th time in 5 days and at least the 5th time in week? Currently on hold for an hour trying to get answers.
2020-04-30 03:27:20
@callmeBREE_ @Ask_Spectrum hi I’m having an outage in colleyville, tx due to a recent storm. Can someone help me restore my services?
2020-04-30 03:00:37
@OceaWils @RangeBrad @Ask_Spectrum Same here. I called the line like 2 hours ago and the automated message said there’s an outage in the area
2020-04-30 02:38:06
@Poofchicken @Ask_Spectrum is there an internet outage in my area? Zip is 53051
Good evening! I would really like to help with your Cable TV services. When you can please DM your phone number and address to chat? ^DT
— Ask Spectrum (@Ask_Spectrum) April 30, 2020
Our apologies for the issues you are having with your internet. Please follow/DM your phone number and full service address or account number and we would be happy to look into this for you. ^RB
— Ask Spectrum (@Ask_Spectrum) April 30, 2020
UPDATE: May 1
Many spectrum users are again having issues with the internet. Some users are even complaining their internet is down for several hours.
Check out some of the tweets below:
@toddkehley @Ask_Spectrum zip code 12831 intermittent loss of internet. It seems to be a mutual problem with some neighbors in our development
2020-05-01 03:06:50
@sillylovestae @Ask_Spectrum Hello. I think there’s an outage here in Queens, New York. It’s been out since 12pm.
2020-05-01 02:57:54
@sillylovestae @Ask_Spectrum hello I think there’s an outage here in Queens,New York. It’s been out since like 12pm.
2020-05-01 02:55:44
@CamRivero @claraibarra @Ask_Spectrum Not working for me either.. been about 4 hours! 🙁
Hello, I do apologize for the issues you are experiencing with our service and I will be happy to assist. Can you Follow/DM your account information including your full address and phone number? ^ JMM
— Ask Spectrum (@Ask_Spectrum) May 1, 2020
Rest assured, we’re keeping a close eye on all related developments, and will update the story with relevant info as and when we come across any. So in case, you’re encountering the issues discussed here, stay tuned for updates.
