Sirius XM is an American broadcasting company. Its headquarters are located at Midtown Manhattan, New York City that offers satellite radio and online radio services operating in United States. The company was established by the 2008 merger of Sirius Satellite Radio and XM Satellite Radio and they were merged into SiriusXM Radio. The company has a 70% equity interest in Sirius XM Canada which is an affiliate company that offers Sirius and XM service in Canada. On 21st May 2013, the company was incorporated and in November 2013, the company reorganized the corporate structure and this made Sirius XM Radio Inc. a direct and completely owned subsidiary of Sirius XM Holdings, Inc.
The merger of XM Satellite Radio and Sirius Satellite Radio was approved by U.S. Federal Communications Commission (FCC) on 29th July 2008, almost 17 months after it was first proposed by the companies. The merger made a company with 18.5 million subscribers and the value of the deal was US$3.3 billion, excluding debt. The proposed merger was opposed by those who though that it can create a monopoly. Sirius and XM agreed to the fact that a merger was the only way by which that satellite radio could survive. The company also agreed to purchase the streaming music service Pandora in September 2018 and the transaction was completed on 1st February 2019.
Despite being so popular and successful, the app of Sirius XM has been facing some internal issues because of which users are not able to use it. Users have recently reported that the Sirius XM app is not working at all. Users said that the app starts normally but immediately it crashes over and over. An iOS user said that he is not able to listen to the Stern show. He tried deleting the space but it was still not much helpful. A user also reported that when the app was not working, the error message 17002 appeared on screen.
Users said that the app is not loading at all and they are not able to sign it. Some users said that they tried to use the website but even the website was not working properly. A PS4 user said that when he tries to open Sirius XM, it shows that he doesn’t have an internet connection despite the fact that he has a very strong internet connection. Some users reported that the app stopped working after it received any update. Well, if you are also going through the same problems, you can follow these steps to try and fix the issue by yourself –
- Remove and reinstall the app.
- Clear the data of the app in your phone settings.
- Switch off your phone, restart it and check if the problem still exists.
- Contact Sirius XM customer care at 18666355027.