It’s been a few days since PUBC PC went free to play and made the players excited and frustrated at the same time. The exciting part about the game is that you no longer have to spend a fortune on PUBG PC as it only takes a few clicks to download and play the game. The frustrating part is that the game is currently filled with plenty of unknown errors that ruin the experience of the players and in worse cases, refuse to load.
If you belong to the latter and wondering if there’s a fix for it, we’ve compiled every bit of information regarding the matter. Read on more to know about PUBG PC and if there’s a fix available for the unknown error.
About unknown error on PUBG
People who are plagued by the error are frustrated with the poor maintenance of the game. Some even took to Twitter and Reddit to express their discontent about the game. We believe that the unknown error is caused by the server overload as the game went from paid to free-to-play. Due to this transition, millions of players have downloaded the game and started playing, which led to an unknown error.
Not only there are problems with server issues, bugs, and cheaters, some even experience broken sounds that seem to have added fuel to the fire. Players from different regions like North America, South America, Europe, Russia, and United Kingdom are experiencing it and are demanding a solution.
Is there a solution for unknown error?
For players experiencing this, the devs have recommended that they perform several troubleshooting steps to get PUBG PC running normally. Here are some of the workarounds that you can try and see if it fixes the issue.
Perform a clean installation.
When everything goes haywire, the best option is to perform a clean installation of the game so that it fixes the unknown errors. To perform a clean installation, uninstall the game completely from Steam, here’s how to do it.
- Launch Steam and right-click on PLAYERUNKNOWN’S BATTLEGROUNDS and select Uninstall.
- After doing so, delete the folders associated with the game by pressing Windows+R, type %localappdata%, and click on Ok.
- Remove the folder “TslGame” and delete the BEService_pubg.exe file from the installation directory.
- Now, install PUBG PC again through Steam.
Updating Windows
Sometimes the issues witnessed in the game are often caused by the older versions of Windows. So, try installing the latest windows updates to fix the unknown errors of PUBG PC and play the game normally. Follow the steps to download and install new updates.
- Select Windows Update by clicking on the start menu and in the search box, type “windows update”.
- After the windows update screen appears, click on the “Check for updates” button and wait for a few minutes until the program finishes its search and installs new updates on your PC.
Run the game in administrator mode
Running PUBG PC in administrator mode sometimes fixes a few errors so it’s worth giving it a shot. Simply right-click on TsIGame.exe and then click on “Run as Administrator”.
Flush DNS
There are often times when PUBG PC gives the unknown error, it is mostly due to your internet connection not performing as it should be. Flushing DNS will help you determine if your internet is working as intended or if the game isn’t receiving or sending data. Here’s how to do it.
- Launch the command prompt by clicking on the start menu and type CMD in the search bar.
- Right-click on Command Prompt and click on “Run as Administrator”.
- After launching the console, type “ipconfig /release” and hit Enter button.
- Then type “ipconfig /renew and press enter, again type “ipconfig /flushdns and press the “Enter” button.
- Launch PUBG PC and check if the error is fixed.
Is there an official fix coming?
Devs addressed the issue and took to their official Twitter handle to let players know that they’re investigating the problem. They also stated that they’re working on lobby problems and fixing them as soon as possible.
Stay tuned for more updates at Digistatement.
