Pokémon Shuffle is a puzzle game that is a spin-off of the Pokémon series. It is available for handheld devices, i.e., Android, iOS, and Nintendo 3DS. Players fight against different Pokémon by matching three or more of the same kind on the screen. This has to be done with a set number of moves, and the quicker you clear a stage, the better rewards you will get. However, players encounter a communication error in the game sometimes, which affects the gameplay experience. Therefore, in this article, we have discussed the reason and potential solution for this error.
Pokémon Shuffle communication error: How to fix it?
Over the years, players have encountered communication errors in Pokémon Shuffle due to various reasons, like poor connectivity or maintenance issues. The most recent communication error in the game is affecting only selected groups or the server. The effect is limited to North and South America only. The game is playable in other parts of the world, as reported by several players on online discussion boards and forums. We have listed the steps you can take to resolve the problems at your end.
Ensure that you have a stable network connection and restart your router by unplugging and then replugging it.
Restart your device and use VPN to switch networks to gain access to the server.
If the error code 10000960 appears, then it likely indicates that your game is corrupted. For this, you will have to uninstall your game and erase the game’s data from your device, and reinstall it. Please note that, apart from this error, do not attempt to manually modify any of the game files, as this can cause further problems.
For error code 10012960, there isn’t much to be done as it’s a server-side issue. Therefore, you can wait for an official fix or try contacting support for guidance. Apparently, this is the code that most players are currently receiving, so it’s best to be patient and wait for the official announcement. That will be all from Digistatement. We will update once the issue is resolved or there is any announcement from the developer’s end. Meanwhile, you may check other informative articles on our site related to workarounds, guides, news, and more.
