Books-A-Million was founded in 1917. It was established as a street corner newsstand in Florence, Alabama. It has grown to be a premier book retailing chain in the Southeastern United States. It is the second-largest book retailer in the nation. Books-A-Million is based in Birmingham, Alabama. At present, it operates more than 260 stores in 32 states and the District of Columbia. Along with the primary retail component, the corporation also has a book wholesale and distribution subsidiary, American Wholesale Book Company.
Books-A-Million stores range from 4,000 to 30,000 square feet. It offers a huge selection of books, magazines, bargain books, collectible supplies, toys, technology, and gift departments along with special category shops within the store. Their ‘Faithpoint’ category has the best of references and writings for the Christian market. American Wholesale Book Company is based in Florence, Alabama. It offers complete book wholesale and distribution services for retailers across the Southeast.
Also, the company has developed to provide internet fulfillment services for book products sold by different e-commerce companies. The integration of complete wholesale and distribution services within the corporation offers significant economies and opportunities for cost savings for both the retail and e-commerce divisions of Books-A-Million, Inc.
But despite being an old company, Books-A-Million has received mostly negative feedback from customers. Users said that they purchased their products but they were delivered too late. Users said that most of the products delivered to them were damaged. A user said that he went to the local Books-A-Million store and was shocked to see that they have been selling damaged books even in the stores.
Another user said that when he purchased a book, it didn’t show that the book was out of stock. But after he ordered it, his order was suddenly canceled saying that the book is out of stock. Moreover, he didn’t get his refund for a long time.
Overall, there is nothing else left to analyze. There are hardly any positive reviews for Books-A-Million. It’s hard to believe that such an old website is doing such things with the customers but this is the truth. So, my recommendation is to prefer other websites instead of Books-A-Million in case if you don’t wish to lose anything.
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