HSBC services are currently having some issues. If HSBC card system is not working for you, find solace in the fact that you are not alone, many others are facing the same issue.
A quick glimpse at the micro-blogging site Twitter conveys there are many others affected by the same issue. For a quick glance, here’s how some of the complainants word the problem:
Down detector – a renowned service that gives details about live outages – also conveys that HSBC is indeed going through a glitch in some regions as can be seen in the image below:
Any official word on the matter? No, not yet. We’re not able to obtain a word from the official service channels or their social media handles.
Rest assured, we’re keeping a close eye on all related developments, and will update the post with relevant info as and when we come across any. So in case, you’re encountering the issues discussed here, stay tuned for updates.
UPDATE:
HSBC replied to our tweet and has the following to say about the issues with HSBC servers:
Hi there, the issue has been escalated and teams are working on this with VISA. Mastercard is not affected. Please try using alternative payment methods for now, or keep trying unless it's successful. As soon as we have an update, I can inform you if wish. ^Mill
— HSBC UK (@HSBC_UK) November 16, 2019