Disney plus is a subscription video-on-demand over-the-top streaming service, whose roots are based in America, it is operated and owned by the Media and Entertainment Distribution which is a separate division of the Walt Disney Company. The service of Disney plus is focused primarily on distributing the films and television show which have been produced by Walt Disney Studios and Walt Disney Television, and including all of that the users can also enjoy the service from the company’s Pixar, Disney, Star Wars, Sat, Marvel and National Geographic in particular. And recently, there are many original films and television series introduced exclusively on the Disney Plus streaming service. Although in the United States, there are no Star brand channels and follow the functionality of other streaming platforms such as the general programming oriented Hulu and the sports-oriented ESPN+. Disney plus strictly focuses on Disney’s core brands, which basically center around whole family-friendly entertainment.
Lately, many of the people who have been using the Disney plus app through Roku are facing the error message “error:1408F10BSL routines: ssl3_get_record:wrong version number”. Even after checking for the channel and system updates, and also restarting the TV, it still is not working for most of the users. And also for some reason, there is no option available for them to remove the channel on the * menu. So let’s look into what actually can be done regarding this issue.
How to fix it?
- If you can’t see any option for removing the application, then your only choice appears to go through these particular arrangements, that is, home -> settings -> system -> advanced -> factory reset. This way, you will lose all your settings and your Disney plus would be removed.
- Another official answer would probably be to contact Disney’s support service regarding your issue and it would help you drastically.
- Now, this is a bit absurd as to how come an external app does not have a “remove” option. In which case, it seems like an inner problem, and it’s related to Roku purely. To solve this, you must go home -> settings -> system -> about and then post your Roku TV model, TV brand model, and serial number. Not posting any kind of information there may pose some bit of resistance there.