Another day, another issue with an EA game. This time, we are discussing the issue that does not let you access your Ultimate Team section in EA Sports FC 25. For some who solely play EA Sports FC for the Ultimate Team modes, this is no less than a game-breaking bug. That said, let’s see if there is a fix yet to fix this issue.
Players are reporting an issue in EA Sports FC 25 where attempting to enter Ultimate Team (UT) causes the screen to freeze, preventing access to the game mode. Multiple users have confirmed experiencing the same problem, which clearly shows that it is a widespread issue rather than an isolated case. So, how to fix it? If you are encountering the same, this is just the guide you need.
EA Sports FC 25 Unable to Access Ultimate Team: Is there any fix yet (PC/Xbox/PS)
EA, being EA, has not released any official fix for the issue. They did, however, claim to fix this issue through an update. But it wasn’t quite effective, as players to this date, have been reporting the same. That said, in this guide, we have listed a few effective workarounds for you to try. So, without further ado, let’s get right into it.
Basic checks
As a basic check for resolving issues in EA Sports FC 25, restart the game and ensure that your internet connection is stable. For some, it was their ISP causing the issue, and switching to a different network fixed the issue for them. Additionally, check if there is any scheduled server maintenance planned for the game by visiting the official EA server status page, as this could temporarily prevent access to online features.
Update
Check for any pending game updates. Updating the game has resolved problems for many players, though some reported losing players after this so be aware. Also, back in November 2024, EA released an update specifically addressing similar issues, and since then, additional patches have also been rolled out. So, all in all, make sure you’re running the latest version of the game to keep it bug-free.
Soft Ban?
Well, if you’re unable to access Ultimate Team, make sure that you haven’t received a soft ban. Soft bans are automatic security measures triggered when performing too many actions in a short period. If this is the case, you’ll need to wait for up to 24 hours for the ban to lift, after which everything should work as normal.
Skip Connecting
Another potential workaround for the freezing issue when entering Ultimate Team is to skip the initial “Connecting with the EA servers” prompt at the game’s start. Instead, proceed to the main menu and attempt to connect to the EA servers only when selecting Ultimate Team, Clubs, or another specific online mode. This may bypass the freeze and allow you to access the UT modes.
Verify Game Files (Steam)
Here is another workaround that has worked for the freezing issues in EA Sports FC 25. All you have to do is try verifying the game files. Right-click on the game in your library and select “Properties” from the menu. Navigate to the “Installed Files” tab and click on the “Verify game files” option. Wait for the process to end and then relaunch the game. You can do the same via the EA Application as well.
Web/Companion App fix
Another suggested workaround on the EA forums involves deleting your squad using the FUT Web/Companion App. If you’re unable to access the app, an alternative is to create a new user account on your PC, PlayStation, or Xbox and log into FC 25 using that account. Again, what you have to do is log into the Web App or Companion App and delete all your squads, including the active ones. Before deleting the active squad, make sure to build one first. Next, wait a few minutes before attempting to log into the Web App again, as you might not be able to log in immediately after failing to access the game.
Delete Code Tactics
If deleting the squad does not help, another potential fix is to log into the FUT Companion App and delete all custom tactics and formations, as these may be causing conflicts. After deleting them, create a new tactic within the app. Then, launch the game on your system, and it should run normally without freezing.
Try new squad
If you’re experiencing the freezing issue when entering Ultimate Team in EA Sports FC 25, try creating a new squad. Many players have reported that setting up a new squad resolves the problem and allows them to access the mode without further issues. If you are having issues with swapping players, you can click on EA’s official guide on this.
Wait it out
A player suggested this workaround: when you reach the “Welcome to the Club” loading screen, avoid pressing any buttons for 15 minutes. After waiting, press a button, and the game should proceed without freezing. This method has reportedly worked for them to bypass the issue so do give it a shot and see if you get lucky as well.
Players on Bench
Another potential fix is to check if one of your players on the bench is also stored in the SBC Duplicate Storage. If this is the case, send the duplicate player to your club and then try starting a new game. This workaround has been recommended by an EA Community Manager, so do give it a shot and see if this fixes the issue.
Disable/Enable Internet
For this workaround, disable your internet connection through your network settings. After that, launch the game and proceed through the loading screens until you reach the main menu. Then, re-enable your internet connection and try connecting to Ultimate Team. This should let you get past the error screen and play UT.
Clear Cache (Console Fix)
Players on consoles facing this issue have found success by deleting the game cache. On most consoles, you can do this by turning off the console completely, unplugging it from the power source, and waiting for about 1-2 minutes. For some systems, there may also be an option in the settings menu under storage or system settings to clear cached data. Once done, restart the console and see if this fixes the issue.
Players on Loan?
While facing issues with Ultimate Team, a potential fix is to check if you have players on loan, as duplicates can cause problems. One player resolved the issue by deleting their loan version of Bellingham. Similarly, if you have other players on loan, try deleting them. After this, restart the game and see if this fixes the issue.
Have played older games?
If you have access to previous EA/FIFA games, you can try this workaround: load up FIFA 23 (or FC 24), log in, and enter Ultimate Team. Then, exit Ultimate Team and force close the game. Next, return to FC 25 and try accessing Ultimate Team again. It may sound like a quirky fix but it has been successful for some.
Well, those are all the effective workarounds to help you get back to the Ultimate Team in EA Sports FC 25. We hope this guide was helpful. Now, for more gaming content like this, keep a tab on DigiStatement. Also, if you are facing the announcer bug in the game, click here for the fixes!
