Just in case you’re trying to get your head around why Comcast is not down for you or Comcast problems, find solace in the fact that you are not alone, many others are facing the same issue.
Have a look at the comments posted on the micro-blogging site Twitter. These tweets convey that there are many others affected by the same issue. For a quick glance, here’s how some of the complains word the problem.
We're aware of an issue and are working quickly to fix it! Thanks for reaching out.
— Xfinity (@Xfinity) November 5, 2019
https://twitter.com/FredBubbers/status/1191788406952615936?s=19
Hey @comcast or even @Xfinity my TV service has been down since about 12:30PM Eastern. I have been on hold trying to get a live person for over 30 MINUTES! I also did a refresh and when it completer it said I would get a call within a minute. Yeah, not so much. #comcastoutage
— Dennis Salfity (@densal1272) November 5, 2019
Xfinity has recognized this issue and promised to fix this as soon as possible. Check out the official tweets below.
We're aware of an issue and are working quickly to fix it! Thanks for reaching out.
— Xfinity (@Xfinity) November 5, 2019
Update 1
Comcastcares & Xfinity has officially addressed the issues, and they are looking to resolve it at the earliest. Have a look at the official posts down below.
Update 2
Several users are again facing issues with Xfinity services. You are not alone, check out the complains posted on Twitter.
https://twitter.com/airboss4311/status/1192329796916776960?s=19
Welp, the time I decide to stream, xfinity is down for maintenance. Yay me!
— Hidden Fox? (@Hidden_FoxVR) November 7, 2019
My @Xfinity internet is down for the THIRD time today. It’s gone down TWICE while trying to watch a TWO hour movie. Thanks for stealing my money yet again!
— Captain Zack (@ZackUSA94) November 7, 2019
Sadly the techs even two levels up probably don't even know what a network engineer is…..I have had the same issue with them and @GetSpectrum forever
— CVE-COVID-19 (@InfoSystir) November 7, 2019
Update 3
The Internet is down again for many users. Have a look at some tweets down below.
Also, have a look at the current outage map down below which has been taken from Down Detector, an outage tracking website.