Latest updates are at the bottom
Citizens Financial Group, an American bank headquartered in Providence, Rhode Island is currently having issues with its website & app. Many users are unable to login & getting various errors.
Citizens Bank users have taken the route of Twitter to express ongoing concerns & issues. The issue is widespread & affecting users nationwide. Have a look at a few comments of concerned users.
https://twitter.com/official_JBOLDT/status/1239167029019660289
https://twitter.com/paul71874653/status/1239172890421051392
Down Detector, an outage tracking website, also confirms that Citizens Bank is currently having server issues & technical problems. Have a look at the current outage map down below.
Rest assured, we’re keeping a close eye on all related developments, and will update the story with relevant info as and when we come across any. So in case, you’re encountering the issues discussed here, stay tuned for updates.
Let us know in the comments section if you are also facing a similar issue.
Official Update
9:38 AM: Mobile and online banking are currently unavailable to some customers. Our technical teams are taking every step to make this service available as soon as possible. We apologize for the inconvenience and will provide more updates as they become available.
— Ask Citizens (@AskCitizensBank) March 15, 2020