Just in case you’re trying to get your head around why Capital One (internet banking) isn’t working for you or throwing login problems, find solace in the fact that you are not alone, many others are facing the same issue.
A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. For a quick glance, here’s how some of the complainants word the problem:
Capital One account information is down. When I went to check my balance, I had a mild heart attack reading the error message! pic.twitter.com/WoXmdgYVeF
— Anna Jones (@annapeacebaby) November 1, 2019
anybody with capital one the fucking system is down .
— RestROCKY??? (@TheyHate_Nera) November 1, 2019
— eli•elisa•lisa (@pinkelisa) November 1, 2019
Down detector – a renowned service that gives details about live outages – also conveys that Capital One is indeed going through a glitch in some regions as can be seen in the image below:
Any official word on the matter? No, not yet. We’re not able to obtain a word from the official service channels or their social media handles.
Rest assured, we’re keeping a close eye on all related developments, and will update the story with relevant info as and when we come across any. So in case, you’re encountering the issues discussed here, stay tuned for updates.
Capital One is aware of the issues with their services, and their official twitter support has the following to say ;
Capital One is experiencing a technical issue impacting customer money movement, including direct deposits, and the ability for some customers to access accounts. We are actively working to resolve the issue and restore all services. We greatly apologize for the inconvenience.
— Capital One (@AskCapitalOne) November 1, 2019