PlayStation 5 is the newest entry by Sony into the PlayStation lineup. The new and updated console came out as the successor to the massively popular PS4 and comes with improved hardware and software to usher in a new generation of console gaming. The new systems have significant upgrades over the previous generation of consoles and boast increased graphical power, better frame rates in games, better connectivity, features, and best-in-class experiences for gaming with exclusive studio titles. In this article, we will take a look at the “An Unidentified Error Occurred on PS5” issue and how to fix it.
In case of purchases being made in the online store, players have often encountered an error that the system has been unable to identify. This sometimes stops players from being able to purchase games or alternatively, charges them more than once for games that they may wish to purchase. There are multiple fixes to this issue thankfully and below we shall look at some of the most used ways to override or get rid of this error.
How to fix Unidentified errors on PS5?
Unidentified errors, as the name already suggests are errors that cannot be identified by the system. In case you encounter such an error while using the PS5, these are the most common fixes to try and solve the issue
1) Verify Payment Method
The first and most suggested fix is to head to the store and reverify the payment method you may have used to make the purchase. This method has been reported by many players to solve the issue.
2) Check PSN status
It is possible that the error occurs not because the payment method is incorrect but rather because the PSN servers are down and are unable to process your payment. If that is the case, wait until the servers are back up in order to make the payment.
3) Try a different payment method
Trying a different payment method may fix the issue. If it does, it is recommended that you verify the original method of payment to make sure that there are no errors in the future.
4) Spam the X button
Some users have reported that spamming the X button may be successful in overriding the error but this is risky as you may be charged additionally for spamming the X button and causing additional purchases.
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