Disney+ is a leading online streaming service in today’s world. It has over 100 million subscribers. Disney has used the impact of its major intellectual properties like Star Wars, Marvel, Pixar, The Simpsons, and other animated classics for giving a tough competition to Netflix, Amazon Prime Video, and more for its own slice of the lucrative streaming market. Disney+ was launched on 12th November 2019 in the United States, Canada and Netherlands followed by a week later in Australia, New Zealand, and Puerto Rico.
In December 2019, an announcement was made that Canal+ will be the exclusive distributor of Disney+ in France. The launch in France was delayed pursuant to a request from the French government to conserve network capacity due to the Covid-19 pandemic placing extra strain on communications networks. It was later made available in European countries in March 2020 and in India in April with Star India’s Hotstar streaming service. It was later rebranded as Disney+ Hotstar.
Disney+ was praised for its content library but it has also been criticized for the occasional technical issues. Ten million users have subscribed to Disney+ by the end of its first day of operation. It had 100 million subscribers since 9th March 2021.
But recently Kindle Fire users have reported a problem related to Disney+. They have complained about an error code. It is Error Code 39. Basically, users have complained that a few of the movies on the Disney+ app have been showing Error Code 39 when it is played on Kindle Fire. Users said that they have been reporting the issue again and again but still it has not been resolved till now. Users said that the error sometimes appears in between when they are watching a movie.
Some also said that they have been experiencing the issue while playing almost all the movies. A few people have complained that the error appears only while playing on Kindle Fire and not on other devices. If you are facing the same issue, there are a few things you can try to fix by yourself –
- Switch off and restart your device.
- Uninstall and reinstall Disney+ on Kindle Fire.
- Reset your Kindle Fire to Factory Settings.
