Comcast is popular as the second largest broadcasting and cable television company in the world and a large pay-TV company and home Internet service provider and third-largest home telephone service provider in United States. It offers services to U.S. residential and commercial customers in 40 states and the District of Columbia. Since 2011, Comcast has been the parent company of the international media company NBCUniversal and so, it has been a producer of various feature films and television programs intended for theatrical exhibition, over-the-air and cable television broadcast.
The service of Comcast has also been criticized for various reasons and the customer satisfaction has been ranked as the lowest in the cable industry. It has also violated net neutrality practices and critics have pointed out a lack of competition in the service area of Comcast.
Comcast has significant holdings in digital distribution in thePlatform and it was acquired by Comcast in the year 2006. Comcast has been the parent company of Sky Group, which is a mass media pan-European company since October 2018 and this is why, Comcast is the largest media company with around 53 million subscribers in the U.S. and Europe. It also owns and operates the Xfinity residential cable communications subsidiary.
The proof of Comcast having the lowest customer satisfaction in the cable industry has been found as users have recently reported a problem. The issue that has been reported states that the Comcast DVR Scheduled Recordings are not showing. Users said that all of their scheduled recordings suddenly went missing.
The problem is much bigger as the device is not ready to accept any more new recordings. A user said that he was watching some recordings but the next day he he saw that the list of scheduled recordings was completely empty. Another user said that he moved to a new place and his recordings were saved but saw that nothing new has been recorded and when he looked at his scheduled recordings, the list was empty. If you are facing the same issue, you can follow these steps to fix the issue by yourself –
- Refresh you system.
- Back up your set top box.
- Restart your set top box by going to Settings, choose Help and select Restart.
- Reboot your set top box by pressing and holding the power button for 10 seconds or you can also unplug the power cord for 30 seconds.
- Contact the Comcast Customer Care if the issue is still not resolved.
