Heroes of the Storm is Blizzard Entertainment’s multiplayer online battle arena (MOBA) game that brings together iconic characters from the Warcraft, Diablo, StarCraft, and Overwatch universes. You engage in fast-paced, team-based battles across diverse battlegrounds, each with unique objectives. However, you can enjoy all these if you don’t run into unexpected errors in the game. Well, Error 2.0 in Heroes of the Storm has been one of the most annoying ones that many have been complaining about. If you too are encountering the same, consider reading this guide until the end.
Many players returning to Heroes of the Storm have reported experiencing sudden crashes without warning, often accompanied by the error 2.0 message. Despite the game being almost a decade old, this persistent issue continues to frustrate players, disrupting their gameplay experience. So, here we are with some fixes that you can try.
Heroes of the Storm Error 2.0: How to fix it
Since this issue has persisted over time, the support team and officials are likely aware of this recurring problem. However, there is still a lack of official fixes, but there are some potential solutions that you can try. While these fixes may not guarantee a resolution, they are worth attempting!
First things first
Before diving into more complex solutions, start with basic troubleshooting steps like restarting the game and checking your internet connection. Sometimes, a simple restart can resolve temporary issues that cause crashes in Heroes of the Storm. Additionally, ensuring a stable internet connection is crucial for uninterrupted gameplay. You can restart your router and even switch networks completely to rule out connectivity as the potential culprit.
Admin and 64bit exe
To address potential permission or compatibility issues, try running Heroes of the Storm as an administrator. Right-click on the game shortcut or executable, select “Run as administrator”, and confirm the action. Alternatively, you can try launching it using the Switcher64.exe file if you’re using a 64-bit version of Windows. For this, locate the Switcher64.exe file in the game’s directory and double-click to launch. These steps may help bypass certain issues causing crashes.
Razer Synapse
Some players have pointed out Razer Synapse as the potential culprit behind the conflict with Heroes of the Storm. They’ve observed that the error occurs specifically when launching the game while Razer Synapse is running. To prevent conflicts between Heroes of the Storm and Razer Synapse software, follow these steps: Press Ctrl+Shift+Esc to open the Task Manager, then click on “More Details”. Select the “Startup” tab, locate Razer Synapse, right-click on it, and select “Disable”. Finally, restart your PC to apply the changes. You can also consider reinstalling Razer Synapse if you want a more permanent fix.
GPU driver updates
It is possible that the issue might be related to the GPU. So, make sure that your GPU drivers are up-to-date. to do this, head over to the official website of your GPU manufacturer (Nvidia/AMD) and look for the model you use. If an update is available, download and install it. With your GPU drivers up to date, it is time to check if the error persists.
Repair with the Battle.net Tool
Blizzard provides a repair tool within the Battle.net launcher to fix potential issues with game files. Here’s how to use it:
- Open the Battle.net launcher and navigate to the Heroes of the Storm tab.
- Click on the options menu (gear icon) next to the “Play” button.
- Select “Scan and Repair” from the drop-down menu.
- The tool will then scan your game files for any errors or corruption and automatically repair them if necessary.
- Once the repair process is complete, launch the game and check if the crashing problem has been resolved.
Disable Real-Time Protection and NVIDIA Overlay
Sometimes, third-party antivirus software or overlays like NVIDIA’s GeForce Experience can interfere with the game and cause crashes. Here’s how to disable them:
- For antivirus software, locate the Real-time Protection setting and temporarily disable it while playing Heroes of the Storm.
- For NVIDIA overlay, open the GeForce Experience application, go to Settings, and disable the in-game overlay feature.
With these features disabled, launch the game and see if the crashing issue persists. If not, you may need to adjust the settings or whitelist Heroes of the Storm to prevent future conflicts.
Firewall fix
For another blizzard-recommended workaround, follow these steps: Press Windows+R to open the Run dialog, then type “Firewall.cpl” and press Enter. In the Windows Firewall settings, click on “Restore Defaults” from the menu on the left, then click the button to confirm restoring defaults. Finally, click “Yes” to confirm the prompt. After this, launch the game.
With those workarounds, we hope that you were able to resolve Error 2.0 in Heroes of the Storm. Now, if you found this helpful, don’t forget to visit DigiStatement regularly for more guides and news on all things gaming. Read more: Best Undisputed game Steam Deck Settings for high FPS & performance
